Stayed for 2 nights 29-30th November, hotel itself was ok, but breakfast was chaotic on our morning of checkout on 1st Dec, we came down to have breakfast only to find any available tables were piled up with used cups, plates etc, we had to clear a table for ourselves and then went to the breakfast bar only to find that there wasn't anything to eat, every container was empty, there were no clean cups,cutlery or plates.
A young lady appeared with a few cleans mugs and apologised for the delay for the missing breakfast etc but the situation did not improve and no one from the management came to try and remedy things, they just left the member of staff to face the guests.
After 20 minutes of waiting we did get something to eat but not what should have been available.
To allow this to happen on probably one of their busiest weekends was not a good advert to stay at a Holiday Inn again.
- Official Description (provided by the hotel):
- Stay at the popular Holiday Inn Express Bath hotel and explore Bath's historic city centre on foot. Holiday Inn Express Bath's modern interior contrasts with its warm, honey-coloured Bath stone exterior. We're a short stroll from the historic city centre, where you can take your time with a relaxing session at Thermae Bath Spa. We are also close to Bath Spa train station for regular trains to London Paddington and Bristol Airport is a 40-minute drive. We're 10 minutes' drive from meetings at Bath's 3 Ministry of Defence offices and the University of Bath campus. Bath Spa University is only 5 minutes from Holiday Inn Express Bath by car. Avoid the traffic when visiting Helphire Group PLC and Amdocs, minutes away on Lower Bristol Road. The convenient Holiday Inn Express Bath is a 10-minute walk to the elegant Pump Room at the Roman Baths and the Grade I-listed Royal Crescent. Learn how the city inspired one of England's favorite writers at nearby Jane Austen Centre. Kids love mini-safaris at Longleat's rambling estate, a 30-minute drive away. Wake up to bacon, sausages, baked beans, scrambled eggs and more as part of the inclusive breakfast buffet and watch Bath come to life from the windows of the airy Great Room. Our friendly front desk team will give you information on day trips to Glastonbury and Stonehenge. 60 free onsite parking spaces are available and allocated on a first come first served basis. Wi-Fi is free. ... more less
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- Also Known As:
- Holiday Inn Express Bath Hotel Bath
- Bath Holiday Inn Express
- Holiday Inn Bath