I visited today with a group of friends thinking it would be a pleasant, relaxed afternoon but we were taken aback by the waitress who had a very unpleasant attitude towards us all before we had even taken to our seats! She was very confrontational and abrupt which made us all feel very uncomfortable - something no one should experience especially when paying good money (and on a student budget)! I have been for afternoon tea at numerous places elsewhere and have always thoroughly enjoyed the day, but this was by far the most disappointing experience I have had and it tainted the whole day which was a shame. The sandwiches did not taste fresh and the cakes tasted as if they had not been baked that day - which they claimed to be. A very disappointing afternoon tea experience - I will come back to Bath but I will not come back to Indulgence cafe and I will not be recommending it. Perhaps a better attitude should be taken when greeting and serving customers in future.
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