We arrived at the very centrally located hotel after a walk from the Charlotte Street Car Park and checked in at the reception/bar at the entrance to the Loch Fyne restaurant. The staff were very friendly. A strange route through the door labelled Toilets took us to the staircase and up to our first floor room . First glance was good very impressive high ceiling and spacious feel. A lovely comfortable bed in the room with 2 sofas and lots of room. Behind a bedhead room divider was the bathroom area. Not so impressive cheap small shower cubicle ( pressure was good though!) when there would have been room for a nice bath by the window. Lots of chipped tiles too - shabby in need of an overhall. Good job the bed was comfortable as we were kept awake by drunks singing, bin men and all sorts of noises not to mention the seagulls!?
Breakfast down stairs was good but with poor staff and the buffet part was never refilled, we had to ask for more coffee. Check out was fine and they looked after bags while went shoppigng and then got the car.
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