Having stayed at several Handpicked Hotels, this is way off the standard of others. What the hotel lacks is any charm or atmosphere, it very much feels like a conference centre.
Our visit got off to a bad start with a chaotic check in. As the room wasn't ready, we went into Bath for a few hours only to return to find our luggage had gone missing. 45 minutes later it finally arrived but the staff seemed totally disorganised.
We had dinner in the Cloisters restaurant. - a big fuss was made about how lucky we were that they were able to squeeze us in. As it happens, we were one of only 4 tables and the restaurant was silent and again lacking atmosphere. Some music would have been very welcome!
My crab ravioli was raw which I pointed out and merely got an apology, no offer of a properly cooked ravioli to replace it which was disappointing.
Overall the staff here are all very pleasant but the hotel itself was a let down. We were not sorry to leave. Having previously stayed at the Royal Crescent hotel! this pales by comparison.
- Official Description (provided by the hotel):
- One of the top 5 hotels near bath and one of the top hotels in Bath on Tripadvisor. Bailbrook House Hotel a historic grade II* listed mansion has recently completed a £10 million refurbishment. Welcome to Bailbrook House Hotel in Bath, located just a few minutes from the centre of historic Bath. We are the only Grade II* listed hotels in Bath, set within 20 acres of private grounds with commanding views towards central Bath and the adjoining countryside. The property was originally built as a private residence in the early 1790s and has had a number of uses over the years. In less than one year since re-opening Bailbrook House Hotel is now one of the leading hotels in Bath. ... more less
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- Also Known As:
- Bailbrook House Hotel Bath
- Bailbrook Hotel Bath
- Bailbrook House Bath