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Premier Inn Glastonbury Hotel
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Reviews (807)
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All reviewsbrewers fayreair conrestaurant next doormeal dealattached restaurantclarks villagefamily roombreakfast and dinnermain roadgood nights sleepbudget hotelbusy roadreception staffthe ground floornight's sleepshort breakeasy parking
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699 - 704 of 807 reviews
Reviewed 11 November 2013

My wife and I only spent one night at this brand new Premier Inn. The accommodation was excellent, room was air conditioned and spotless as one would expect with this new outlet. The automatic doors and card access system most welcome for us elderly travellers as was the uncluttered reception area.
We had both evening meal and breakfast at the Brewers Fayre adjoining which was also excellent both in presentation and value. We do enjoy the buffet style breakfast where you can choose from what's on view on the hot plate.
All in all a most enjoyable stay although just one night passing through. Will pass this way again.

Room Tip: We only stayed one night and our room was facing the car park and not the main road on the other side of the building. We were not disturbed at all.
  • Stayed: November 2013, travelled with family
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Thank Raya5313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte K, Manager at Premier Inn Glastonbury Hotel, responded to this reviewResponded 13 November 2013

Thank you for your comments, glad you both enjoyed your stay here at Glastonbury Premier Inn. Look forward to seeing you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2013

Only room available disabled double room at £74 without breakfast. Room clean and comfortable if rather impersonal. Large bathroom which seemed well-equipped for disabled person but no advantage for us.

Room at ground level beside busy road but traffic noise not a problem. Queen size bed comfortable.. Wifi chargeable after 30 minutes which seemed stingy given that every other B & B we stayed in included free wifi and breakfast at a lower cost.

Room was somewhat chilly that evening but adjusting air con temperature via wall control made no difference, Switched it off.

At lunchtime tried the connected Brewers Fayre restaurant next door which is advertised in the bedroom
Less than impressed. Restaurant did not appear overly busy but it took an inordinate time for the meals to arrive and when they did they tasted as if the food had been hanging around for some time and then reheated .just prior to being served. Decided to forego the bedroom invitation to take breakfast there. Hotel staff though, pleasant and helpful.

  • Stayed: October 2013, travelled as a couple
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1  Thank Hamish32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte K, Manager at Premier Inn Glastonbury Hotel, responded to this reviewResponded 13 November 2013

Thank you for your comments. Sorry to see you had an issue with the air conditioning, if you do stay with Premier Inn again and have any issues at all do speak to our reception team as we are manned 24/7 and we wil endevour to fix any issues. I will pass your comments to the restaurant about your lunchtime experience.

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Reviewed 4 November 2013

the hotel is out of town so not good if you want to be able to walk to Glastonbury's attractions, but it was very quiet. There is ample parking to Glastonbury so this didn't worry us. Ample parking at the hotel, easy to find and situated right next door to the Clarks shopping village. The receptionist on duty was perfectly charming, welcoming and helpful. Hotel was clean, rooms spacious and had everything you need for an overnight stay. I wouldn't hesitate to recommend this hotel

  • Stayed: October 2013, travelled with friends
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Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

Myself and family stayed for 2 nights.
The room was very hot , we were unable to open windows although we were on the car park side of the building, quieter and low level. The towels had holes in and you certainly wouldn't want to dry your face in the one hand towel left for 5 of us (stained badly although washed) The room was very dusty and refreshed and tidied badly after our first night. My middle child stubbed her toe twice on the wheels of the double bed eventually splitting the nail and to her dismay bleeding enough to need a plaster. Sweets were discovered under the double bed (not ours). It was a battle to stop the kids from picking them up, so they are probably still there. Room 119.

Room Tip: Ask about windows opening.
  • Stayed: October 2013, travelled with family
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Thank 119rachel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

Firstly, why do Premier Inn and other budget hotels seem to love putting these places right next to a main road? We were lucky in that respect, we were on the car park side.
This critique is specifically about Room 106. It may be that it is just that room. On entering the smell was horrendous. I couldn't tell you what it was, but it certainly isnt the nearby sewage farm as was suggested! There were no opening windows in the hotel and the room was extremely hot. This is possibly because it appears the room is over the boiler. Certainly whatever is under this room, it kicks in periodically and lasts for about 15 seconds. It does this throughout the night!
On leaving we were asked if we enjoyed our stay and the receptionist seemed most put out when we said no....but then she was in the middle of a personal phone call at the time! Very disppointing response from a receptionist.

  • Stayed: October 2013, travelled with family
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1  Thank DesboradoTim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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