We stayed for a few nights, and the staff were more than helpful to two very tired (and occasionally irritable) guests, sorting out matters like Wi-Fi quickly and efficiently. The staff of of a high quality, but there are not enough of them, so minor delays were inevitable
The "Brewers Fayre" attached had a similar problem - excellent, helpful staff but well and truly overworked (No, I DON'T work for Premier Inns!)
Queues for everything, and the food was of a very low standard, although you can't blame the staff for that - they did a very good job with what they had. However several (5, I think) items from the menu rapidly became unavailable, and fairly long waits were inevitable - not good for our staff who had worked hard all day, and just wanted a drink, some food and a bed.
Even having a drink while waiting for the food meant a five to ten minute queue.
In short - hotel good, restaurant, not so.
- Official Description (provided by the hotel):
- Located on the edge of Glastonbury, ideally situated for easy access to local attractions including Clarks Village, Glastonbury Abbey and Glastonbury Tor. Our Glastonbury Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more less
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- Also Known As:
- Premier Inn Glastonbury Hotel Somerset