This was one of the most disappointing stays we have had in the UK. Fleas or? in our room biting our legs,the worst internet connection,loud street noise, no a/c ,phone and lighting was not working properly,stained wallpaper,pullout bed had stained mattress...oh,my. The list goes on. Lots of no's from the staff..except Natasha who did her best to make things right. Will never return.
- Official Description (provided by the hotel):
- Located directly opposite Wells Cathedral, parts of this historic building date back to at least 1422. Today, the hotel offers guests modern amenities in a beautiful and relaxed setting. There are 49 bedrooms, a luxurious suite and 5 self-contained apartments to choose from. For a real treat, stay in the award-winning Cathedral Suite (complete with free standing brass bath). Swan Mews provides a peaceful retreat, ideal for small families or individuals on business. These self-contained apartments are situated in the middle of Wells, amongst a host of shops and restaurants. During the summer, al fresco dining is available on Swan Terrace (with a magnificent view of the West Front of Wells Cathedral) or in our peaceful Walled Garden Cafe. The hotel's award-winning kitchen (2 AA Rosettes) uses only the finest seasonal ingredients, locally sourced wherever possible. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Wells
- Wells Best Western
- Best Western Plus Swan Hotel Wells, Somerset