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“Good food, poor service”
3 of 5 bubbles Review of Andre's Cafe

Andre's Cafe
Ranked #6 of 92 Restaurants in Wells
Certificate of Excellence
Price range: US$8 - US$16
Cuisines: Cafe, British
More restaurant details
Restaurant details
Good for: Local cuisine, Special Occasion Dining, Cheap Eats, Kids, Child-friendly
Dining options: After-hours, Lunch, Breakfast, Dinner, Brunch, Free Wifi, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Level Contributor
28 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Good food, poor service”
3 of 5 bubbles Reviewed 30 July 2014 via mobile

Went with a party of 12 for a birthday party, on a quiet midweek lunchtime. One waitress was very dour whilst the other was preoccupied with friends popping in for a chat. Consequently the service was slow and inattentive (plates not cleared, drinks not topped-up) which didn't feel make us feel particularly welcome or valued. The food was good, but nothing to write home about. Basically the place just lacked passion. A real shame as it looked promising. Oh well.....

Visited June 2014
Helpful?
1 Thank Skylord W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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381 reviews from our community

Visitor rating
    276
    73
    21
    6
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Leicester, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
“Superb lunch”
5 of 5 bubbles Reviewed 30 July 2014

As the weather was hot we were able to sit outside and watch the world go by! Superb Welsh Rarebit and a sandwich of Palma Ham and cheese. both served with salad with a very nice dressing. Excellent value for monty

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank sally84_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
2 reviews
“Excellent food”
5 of 5 bubbles Reviewed 15 July 2014

The best warm chicken salad You could ever have. Excellent value for money in a family friendly environment.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Whiskymc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clevedon, United Kingdom
Level Contributor
49 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Small but perfect”
4 of 5 bubbles Reviewed 1 July 2014

We booked into Andre's Cafe for Sunday lunch following an ordination service at the Cathedral. The lunch was excellent - no complaints at all. The bottle of wine we bought was I think, a little bit overpriced. I would not hesitate to recommend this for the service and quality of food but if you want wine then I would suggest buying it by the glass. The two waitresses on duty were good fun and very friendly.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank john R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
35 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“A Real Cafe”
5 of 5 bubbles Reviewed 28 June 2014

Wells is a delightful, small and ancient city. It has many cafes and coffee shops but Andres is the real deal It is a few steps away from the main High Street bustle, opposite St Cuthberts Church. You can park in the Waitrose car park, upstairs if you will be more than 2 hours, and have a coffee and cake on your way in to visit the sights. A meal from the good menu on the way back will be a real temptation.

The coffee actually tasted of coffee, quite a novelty really! The fruit cake was divine. The service reflected an interest in the customers' enjoyment. What more could you possibly ask for. We spoke to some of the local folk we met in and around Wells and usually discovered that this cafe was one of their favourites. Give it a try, you will be glad you did.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BobtheOzzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayman028, Owner at Andre's Cafe, responded to this review, 29 June 2014
Thank you so much for the kind review. Myself and all my staff adore our little café and we try our hardest to make our customers happy. To get a review like this makes us proud and worth all the hard work. Thank you once again. André
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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