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“Afternoon tea scrummy”
Review of Swinfen Hall Hotel

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Swinfen Hall Hotel
Ranked #2 of 7 Hotels in Lichfield
Certificate of Excellence
Reviewed 18 September 2013 via mobile

We booked swinford hall on a recommendation and we're so glad. We booked for Sunday afternoon tea for my grandmas 90th birthday upon arrival we we're made very welcome. swinford is beautiful even in the rain. The staff we're very attentive. Sandwiches we're a selection of salmon, ham,and cheese. The cakes we're scones, chocolate tart, battenburg, strawberry shot, mmmmmm yummy. The tea was flowing. Music was played in the back ground in a very grand room. Will be visiting again highly recommended

  • Stayed: September 2013
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Thank cassie8Cannock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwinfenHall, Manager at Swinfen Hall Hotel, responded to this reviewResponded 26 September 2013

Hi cassie8Cannock

Thank you for your review following your recent visit to Swinfen for your Grandma's 90th birthday.

I'm glad that all went well and you had an enjoyable time with us. I look forward to welcoming you back for the next celebration!....or perhaps come to one of Ladies Lunches or Afternoon Teas.

Kind Regards

Stuart Kennedy
Operations Manager

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275 - 281 of 356 reviews

Reviewed 8 August 2013

Stayed for one night as a birthday treat my partner booked. These are our thoughts:
Nice room with good bathroom though paintwork and some furniture items looked tired. (The Lichfield Room.) very disappointed that the bed was 2 singles pushed together. Pillows were worn and lumpy. No mini fridge.

Dinner was not up to our expectations. My partners pork was burnt and the potatoes under done. We were the only ones in that evening so no excuse. The very expensive wine had sediment in and should have been decanted. My sea bass main was cold. At the end of the meal the chef produced a nice plate of chocolates and a happy birthday piped in chocolate. Lovely touch.

Staff very pleasant and friendly.
Walking in the grounds was enjoyable especially because the deer are friendly and inquisitive.

  • Stayed: August 2013, travelled as a couple
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Thank Alibee49P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwinfenHall, Manager at Swinfen Hall Hotel, responded to this reviewResponded 9 August 2013

Dear Hopps4

Thank you for the review you left on Tripadvisor following your recent stay with us.

I appreciate you very kind comments in relation to the the staff and the grounds but I was disappointed to learn that your experience of Swinfen overall was a disappointing one.

Your point regarding a mini-bar is one that has been raised by other guests that have stayed with us recently. This is something we are currently looking into. I have already spoken with our Head housekeeper regarding the problem you raised with the pillows. The style of mattress we use is certainly something we will look at as well.

Likewise I have spoken with our Restaurant Manager and our Chef regarding your experience in The Four Seasons. I can assure you that this is not indicative of our usual standards.

Thank you for taking the time to convey your comments to me. It is greatly appreciated. I do hope you will not be deterred from returning to Swinfen in the future. Should there be an occasion, please contact me directly and I will ensure you are looked after.

Yours Sincerely

Stuart Kennedy
Operations manager

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Reviewed 2 August 2013

We were driving south from Scotland to London so chose to stay over here for 1 night. The weather was with us (warm).
"The pluses" - lovely building & gardens & quiet, tranquil and yes even romantic surroundings, freedom to look & walk around. Polite, pleasant staff. Lovely views from bedroom. Seeing many original features still preserved - stained windows, staff call buttons etc. we didn't get a chance to try dinner but breakfast was excellent as expected, using many own estate or locally grown produce.

The "Small surprises" in our room only, the "Patience Swinford" room: internet speed was definitely slooow..."King size bed" advertised was made up of 2 singles put together. Mattresses soft? Mini bar fridge in room would be nice feature but these last 2 points are asides.

Overall a great stay and well recommended if you're in the area! Actually we would give this 4.5 out of 5 stars by UK accommodation & service standards.

Stayed: July 2013, travelled as a couple
Thank dmclean1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwinfenHall, Manager at Swinfen Hall Hotel, responded to this reviewResponded 9 August 2013

Dear dmclean1

Thank you for the recent review you posted on Tripadvisor following your recent stay at Swinfen Hall Hotel at the end of July.

I am glad you enjoyed the grounds and appreciated the views. It was great that you got the weather to be able to appreciate them!

We are currently looking into mini-bars for our rooms due to recent feedback from guests who have stayed with us. I will also be looking at the style of mattresses we use for our King Size beds.

We have recently revamped our wi-fi system in the past 5-6 months as we were having issues with the speed. Generally speaking it is not great in the Swinfen area, but I will certainly look into this again and see if we can enhance the speed further.

Thank you again for taking the time to feedback to us. I hope we have the pleasure of welcoming you back to Swinfen Hall Hotel at some point in the future.

Yours Sincerely

Stuart Kennedy
Operations Manager

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Reviewed 22 July 2013

We attended a wedding at Swinfen Hall. Staff made our room available early at no extra cost so we could get changed, and were helpful and professional throughout our stay. Our room was very spacious and well appointed, with great views over parkland and the terrace with fountains. The bad was comfortable, with a nice firm mattress, and all was very clean.

The hotel grounds are very pleasant for a stroll, and it's quiet and secluded, despite being very close to the A38. Breakfast was good too!

  • Stayed: July 2013, travelled as a couple
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Thank UkHotelguest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwinfenHall, Manager at Swinfen Hall Hotel, responded to this reviewResponded 27 July 2013

Dear UkHotelguest

Thank you for the review you placed on Tripadvisor following your recent stay with us for a wedding.

I am happy we were able to accommodate an early check-in for you and that you had an enjoyable stay with us.

We look forward to welcoming you back.

Yours Sincerely

Stuart Kennedy
Operations Manager

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Reviewed 21 July 2013

We had the pleasure of staying at Swinfen Hall for 3 nights as we were attending a wedding there. As we drove up to the hotel we were blown away by the beauty of the hall and its surroundings. This continued inside as we were greeted with opulence coupled with real comfort.

We stayed in the Patience Swinfen suite and couldn't fault any of the facilities. From the delicious shortbread to the biggest, most comfortable bed, everything was perfect. The room is tastefully decorated in keeping with the age of the hall and yet this is coupled with modern, top-of-the-range equipment including Sky TV. The views from both the bedroom and the bathroom were breathtaking, encompassing the deer park at the back of the hall.

Sitting on the veranda at the back of the hotel, we instantly relaxed as we gazed over the immaculate gardens with their beautiful fountains and onto the deer in the distance. It's became the favourite spot for a G&T or glass of prosecco.

The actual wedding itself was incredible, not just due to the surroundings. The staff at Swinfen are second-to-none. We have never seen such impeccable organisation, efficiency and professionalism while at the same time they are friendly and genuinely welcoming. As I had a role in the actual wedding and had organised a few of the details, I was rather nervous and concerned that everything would run smoothly. I had no need to worry. The staff are unflappable and can deal with any request; nothing is too much trouble. The food is also top quality. During our stay we experienced breakfast, sandwiches on the veranda, the 3 course wedding breakfast and a hog roast and the quality was consistently high. The quality of the home-grown ingredients made for unforgettable dining all round.

Swinfen provides utter luxury without being staid and unwelcoming. We would not hesitate in recommending Swinfen Hall for both a get-away and a big occasion. W cannot praise the staff highly enough and thank them for such an amazing, unforgettable experience. Perfection all round!!

Stayed: July 2013, travelled with friends
Thank Baggage16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwinfenHall, Manager at Swinfen Hall Hotel, responded to this reviewResponded 27 July 2013

Dear Baggage16

Thank you so much for the review you placed on Tripadvisor recently following your stay at Swinfen Hall Hotel.

It was fantastic to receive such positive feedback in relation to various aspects of your stay, from the grounds and the surroundings to the quality of the food - both at the wedding and in our Four Seasons Restaurant.

I was especially pleased with your very kind comments in relation to the staff. We have worked very hard over the years in finding and developing the right people. This has paid dividends for us with our achievement of "Red Star status" from The AA for the sixth straight year - something we are very proud of. Our staff have been an integral part of this process and it is great for them to be recognised by you as well.

I will ensure the team here are made aware of your review (although in the modern day of smartphones, I think the majority already are!). We look forward to welcoming you back to Swinfen Hall Hotel at some point in the future.

Yours Sincerely

Stuart Kennedy
Operations Manager

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Reviewed 17 July 2013

What an amazing place. Wonderful setting for our girlie afternoon tea with an enjoyable and informative floral demonstration from Secret Garden florists of Lichfield. The sandwiches, cakes and scones were lovely and fresh - the chocolate tart was to die for!! The only 'glitch' was the fact that one pot of tea was left for a table of 6 which meant we seemed to be constantly asking the waitress for ''another pot of tea please'', other than that a thoroughly enjoyable afternoon.

  • Stayed: July 2013, travelled with friends
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Thank BarbnRich01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwinfenHall, Manager at Swinfen Hall Hotel, responded to this reviewResponded 19 July 2013

BarbnRich01

Thank you so much for your lovely review following your visit to Swinfen for the Ladies Afternoon Tea with Secret Garden.

I appreciate the feedback with regards to the teapots and we will ensure this does not happen again.

I look forward to welcoming you back to Swinfen for another Afternoon Tea event, or perhaps one of our Ladies Lunches.

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Reviewed 9 July 2013

My friend and I treated ourselves to a midweek lunch followed by an afternoon of chamber music as part of the Lichfield Festival. From the moment we arrived we were treated as honoured guests by the staff for whom nothing was too much trouble. The lunch was absolutely superb and we ended up ordering a dessert although we had only meant to have two courses. It was a very hot day and most guests were taking coffee out on the terrace. We had time to stroll round the beautiful gardens before the concert which took place in the panelled room next door to the restaurant.Although the lunch was fairly expensive and portions dainty, it was worth every penny to enjoy a little bit of luxury. I will definitely return perhaps for a family celebration. It is a superb venue for a wedding.

  • Stayed: July 2013, travelled with friends
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Thank Sixty00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwinfenHall, Manager at Swinfen Hall Hotel, responded to this reviewResponded 19 July 2013

Dear Sixty00

Thank you for your very kind review following your recent visit to Swinfen Hall for lunch prior to the concert we hosted as part of the Lichfield Festival.

I am glad that you were able to indulge by having a dessert! It was also a perfect day to be able to stroll around the gardens.

I hope we have the pleasure of welcoming you back to Swinfen in the future.

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Additional Information about Swinfen Hall Hotel

Address: Swinfen, Lichfield WS14 9RE, England
Region: United Kingdom > England > Staffordshire > Lichfield
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 7 Hotels in Lichfield
Price Range: £152 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swinfen Hall Hotel 4*
Number of rooms: 18
Official Description (provided by the hotel):
Swinfen Hall Hotel is a beautiful Georgian manor house set in 100 acres of parkland incorporating formal gardens, a private deer park, wild hay meadows and woodland. Although the hotel has been described as 'an architectural gem' and is blessed with a wealth of historic features, we also embrace the creature comforts of the here and now. Flatscreen TVs, DVD players, IPOD docking stations and free wi-fi are standard in all our bedrooms alongside bathrobes, mineral water, a good selection of guest amenities and a well-stocked hospitality tray. In addition to our AA 2-rosette Four Seasons restaurant which is open for lunch and dinner, we have a Bar and Terrace menu for light snacks and offer a delicious traditional Afternoon Tea. We also have a magnificent oak-paneled Edwardian ballroom with a raised stage and fully-sprung dance floor, which is a wonderful venue for wedding receptions, presentations and private parties. We are proud to be an AA Inspectors Choice Red Star hotel - come and visit us and see what this means. Our little oasis of peace and calm lies on the A38, two miles south of the historic city of Lichfield, ½ a mile from the M6 toll road and only 20 minutes from the heart of Birmingham. ... more   less 
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Also Known As:
Swinfen Hall Lichfield

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