Like most people, I would normally wait a day or two to write a review, giving time to collect my thoughts but probably more honestly prioritising it in my life as reasonably low. That said, I have just stepped through the door with my blood still boiling after the way the manager (Gary for those of you who have had the displeasure of meeting him) spoke to my parents and I.
I was ominous on arrival as my Gin & Tonic was served to me warm with no ice or lemon (having not specified assuming this was a given) but although a cardinal sin that any gin drinker can understand, definitely forgiveable at this point....
I could now list a number of annoyances from this evening attributing to the appalling service we received here, but for the interests of the reader I'll make it quick. Another G&T served in the same state, congealed cheese served as a starter, 45 min wait between starter and main, we asked for more drinks, they never came, food arrived, my mum's looked like it had already been eaten one, drinks still haven't arrived, we asked for condiments, they didn't arrive, I asked again, the drinks still haven't arrived, my steak was fine, the chips were good, the drinks still not here... I think you get the picture.
No quicker as I'd swallowed my last chip my Dad is up at the bar ready to get the bill and get out of there. As we sort removing the missing drinks from the bill with the waitress, Gary comes bowling over and interrupts barking some order... this point was the final straw and my mum asks him to refrain from disrupting her whilst in the middle of serving us - a reasonable request I'd say?! Gary disagrees shouting towards us "I am the Manager. I will speak to my staff when I want to". The rest is a bit of a blur as my Dad and Gary go at logger heads for a little.
NEVER have I experienced such a rude and ill mannered service. Gary you may be the manager but you're a really rubbish one. The food was alright and that's about it.
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