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The Swan Hotel
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Reviews (671)
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462 - 467 of 671 reviews
Reviewed 20 July 2014

Stayed one night as part of a wedding party. Had read the reviews regarding noise and if you are on the front - yes it's very, very noisy. Room was ok once you got used to the sloping floor (olde worlde charm). Very modern interior and bit like the tardis - bigger than you would think. Car park very small and full when we got there. Think shoppers use it aswell as it is a pay and display, but if your staying at the hotel as a guest you get a parking slip and token to exit. Breakfast had plenty of choice but service was a bit hit and miss and we went down early. Main problem is the noise. Lots of people walking back through the centre of town throughout the night until past 4.00 am and then at 7.00 the street cleaner makes an appearance swiftly followed by the binmen (on a Sunday!). Unfortunately hotel was fully booked so could not change the room.

Room Tip: Ask for one at the back.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Sheila B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

My wife and I stopped here one night on the way to the golf Open. Had a bit of a problem finding the car park. AAroute put you to the front door on a pedestrian precinct, but helpful locals guided us. We .had a large old room overlooking Castlegate, but had no trouble with noise, the double glazing working. The beds were good and the towels magnificent.The centre of Stafford is a lovely old town, with interesting buildings, and a walk along the River Sow is delightful. Because we had plans to eat with friends later in the trip, we had a bar meal, which was just a bit better than the standard bar meal. The bar is a large well set out area, much loved by the locals..All the staff we dealt with were very friendly and helpful. One can only guess why some reviewers found otherwise. Beakfast was very good. Missed not having air conditioning.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
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Thank jimmie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

having only stayed 1 night bed and break fast i have yet to experience enough (dinner etc) to rate it as excellent.

i would have liked to have stayed in the old part of the building but sometimes these things are a blessing in disguise...

the new part was clean, tidy, very spacious - which was probably wasted on me while someone else somewhere might be complaining about a small old room... we had an executive double bed room, i'm a size 8 yogi, you could have lost me in it :D

it was the first turn of spring when we stayed here so after having dinner at the Thai boat house (A-Ma-Zing) we went back to bed and watched Madagascar 3 on the film selection - this kept the boy friend happy - good times all round.

polite staff, your standard english break fast in the old part of the hotel - delightful and plenty.

i booked this at a reasonable price, i'd say the room selection is down to who i booked through not for lack of selection from the hotel...

reasonable car park, walking distance from most everywhere, spitting distance from the theater

Room Tip: always contact the hotel first if you have any preferences e.g. old part, small rooms or spacious executive doubles
  • Stayed: March 2014, travelled as a couple
    • Value
    • Cleanliness
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Thank moneky6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

Stayed here for one night mid week. I like the layout of the hotel, and its very nicely decorated. Quite noisy from the church bells otherwise a very peaceful nights sleep. Room was very cosy and cean. Mixed reviews on the staff, Very impressed with a lady named Theresa, she was really helpful and pleasent. Some of the other staff were a bit abrubt and surley. I'd probably advise not to eat here ( apart from breakfast that was good, the only minus was hardly any butter!) as the evening meal and snacks we ordered were VERY bland. Typical pub food, and not good pub food at that. I would stay here in the future, the layout of the hotel is great and it does have a modern but homely feel to it. Rooms are well equipt too.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank lauren h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014

Really pleased with the stay at the Swan. Great central location, comfy beds, clean rooms and plenty of space in the rooms. Excellent staff in all areas of the hotel and who were willing and eager to help where possible. Plus free WiFi as well. Points to watch - the car park isn't huge and as the restaurant is popular you could find yourself using the town centre car parks. Rooms on the first floor at the back of the hotel can be noisy, try to get 2nd or 3rd floor room if you can. I will definitely stay again.

Stayed: July 2014, travelled on business
Thank Sam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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