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Best Western Stafford M6/J14 Tillington Hall Hotel
Ranked #7 of 11 Hotels in Stafford
Warwick, United Kingdom
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great new year”
Reviewed 3 January 2014

Despite only staying one night, itbwas a very enjoyable stay. We stayed over for new year and went to the party there. The food was very good and so was the disco and dj. We had a great night starting a conga and meeting new people. I have stayed in better but i have stayed in worse.

Room Tip: Try and get a refurbished room if possible, if you want a drink dont get a room high up because the...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meg l, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this review, 1 April 2014
Dear Keith
It’s fantastic that you had a great new year and loved the entertainment we arranged for that evening. It’s always so nice to hear when guests say they’ve have a good time. So thank you for your kind comments. As you mentioned we are undergoing a £1m refurbishment program, so yes the refurbished rooms are better than the old ones, but we are happy you liked yours. Hopefully you will come and celebrate New Year with us again.

Best Wishes
Meghan Loach
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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329 reviews from our community

Traveller rating
    91
    126
    73
    26
    13
See reviews for
49
75
9
113
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Stone, United Kingdom
2 reviews
Reviewed 26 December 2013

Having made a late booking for a family get together over Christmas Lunch at Tillington Hall and hoping all was going to be up to a good standard (having read some negative reviews) I am so pleased to say that our Party of 8 had a very nice meal food was very good, the Staff were very
friendly and efficient and we left feeling that we would certainly use the Restaurant again as a
convenient meeting point for family/friends. Well done Tillington Staff job well done!

Stayed December 2013, travelled with family
Helpful?
Thank C W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meg l, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this review, 1 April 2014
Thank you for your lovely feedback. We are so pleased that you had a great Christmas day with us here at Tillington! All the staff here do their best to provide excellent customer service and it is the kind comments like yours that really do mean a lot. The restaurant is going to go through a refurbishment and we all as a team would love for you to come back and have a meal, socialise and relax in the comfort of our restaurant with are delicious new menu! Thank you again for your very kind comments. Hope to see you again soon!

Best Wishes
Meghan Loach
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antibes
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 December 2013

It's ok! Have stayed in worse, and better.
Rooms being refurbished, they desperately need to renew the mattresses.
Lift is like stepping back to the seventies.
Staff are very sweet but lack any decent experience.
Dinner was ok but breakfast was fantastic, simply the best bacon I have ever had.
So despite a few negatives, ( fire alarm going off at 10.30 with no apology) they are obviously making a huge effort to bring the place up to date for which throb must be encouraged.
Yes I would stay again.

Room Tip: Ask for a refurbished room
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhilpAntibes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meg l, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this review, 1 April 2014
Thank you for your feedback. Since your stay we have had a new lift installed as part of our £1m refurbishment program. All the mattresses in the bedrooms are currently in the process of being changed. It’s great that you liked our breakfast, we have recently recruited a new head chef, so I am sure he will take very kindly to the comments you made. We also apologise that our fire alarm was activated during your stay, but we are pleased that the system works. We also like to see that you said you would return which is great! We really do hope you visit us again soon, especially to see the improvements that have been made.

Best Wishes
Meghan Loach
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coelbren, Neath, United Kingdom
Level Contributor
91 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 14 November 2013

Stayed here in October 2013. Room was very comfortable with a decent nights sleep. A comfortable bar and pleasant dining room. I dined at the hotel in the evening and found the meal to be very good. Staff were well informed and pleasant at all times. On the whole, a very pleasant stay and would go again.

Room Tip: A quiet hotel in a busy location.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meg l, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this review, 1 April 2014
Dear Eric
Thank you for your feedback! It is good that you enjoyed your stay with us and you would return. Since you have been a lot of changes have been made and although you enjoyed your stay then it would be lovely for you to come back and enjoy Tillington now as it has gone through its refurbishment. We really do hope you return after your lovely stay with us.

Best Wishes
Meghan Loach
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leek, United Kingdom
Level Contributor
344 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed 11 November 2013

Numerous visits to Tillington on business leaves me wondering why we keep returning, only reason I can presume is the location, a couple of minutes off the M6.
Never busy, staff appear disinterested.The meeting rooms are so dull and the refreshments match , Would never spend any of my own cash at such an unwelcoming hotel

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GaryStorer1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meg l, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this review, 1 April 2014
Dear Guest
Thank you for your review I am sorry that the hotel did not meet your expectations. Sometimes we do get things wrong but rest assured with your feedback we will certainly try much harder in the future. Did you know that the hotel is undergoing a £1m refurbishment and a re-branding exercise and will soon be a Best Western Hotel? The hotel also has a brand new management team who are installing traditional values into the hotel. I would love that the next time you visit Stafford you pop in and see what we have done and how good we really can be.

Best wishes
Meghan Loach
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
126 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 18 October 2013

Read some reviews, checked their website, --"in administration in March"--- but we'd booked and as it was a reunion-- kept our fingers crossed that it wouldn't be too bad!
IT WAS FINE! Good quality food, rooms being refurbished, excellent, excellent staff who were trying to make our stay as pleasant as possible. OK there was a temporary glitch with a lift, but the engineer was on site quickly and I'd happily go there again

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank taff515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meg l, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this review, 1 April 2014
Thank you for your kind comments. We are really glad that the hotel being under administration didn’t put you off coming to stay with us. Since you stayed with us we are now under new management and a lot of changes have been made, the rooms have been refurbished during our £1m refurbishment program and we have a brand new lift! As always it’s lovely to hear us as a team made your stay just that little bit more enjoyable, we all do our very best to keep our guests happy. It’s good to see that you would return and we really do hope you will one day!

Best wishes
Meghan Loach
Guest Relation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, United Kingdom
1 review
Reviewed 14 October 2013

Have just returned from a Navy Reunion, and have nothing but praise for the Hotel and the friendly staff. Room was clean and tidy, I needed an extension lead for my medical machine- placed in the room while we were out. Without exception, I found all staff friendly and helpful. I would certainly stay there again if in the area.

Room Tip: Use the old fashioned method,(telephone) and TALK to them before confirming your booking
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meg l, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this review, 28 March 2014
It is with great pleasure that we read this review. We are so happy that you had a good reunion. We as a team also strive on making sure everybody that stays with us leaves feeling happy. So it is great that you recognise the customer service we provide. Please do come and stay with us again! Give us a call when you are ready to book your next reunion.

Best wishes
Meghan Loach
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Stafford M6/J14 Tillington Hall Hotel

Property: Best Western Stafford M6/J14 Tillington Hall Hotel
Address: Eccleshall Road, Stafford ST16 1JJ, England (Formerly Best Western Tillington Hall Hotel)
Region: United Kingdom > England > Staffordshire > Stafford
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 11 Hotels in Stafford
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Stafford M6/J14 Tillington Hall Hotel 3*
Number of rooms: 91
Official Description (provided by the hotel):
Sweet dreams in Stafford! -------------------------------------------------------------------------------- BEST WESTERN Tillington Hall Hotel in Stafford offers a serene backdrop for any stay in the Heart of England. In a leafy setting that offers peace and quiet for romantic getaways, weddings or business breaks, the hotel is as conveniently placed as it is pretty, within easy reach of Birmingham International & Manchester Airports and close-but-not-too-close to Junction 14 of the M6. With a choice of 91 recently refurbished bedrooms, flexible conference & events facilities to suit all requirements and a lounge, bar and restaurant to take care of your taste buds, you'll have everything you need during your stay or stop-over. Step into Staffordshire! -------------------------------------------------------------------------------- Located in the borough of Stafford, BEST WESTERN Tillington Hall Hotel is perfectly placed for day trips to some of the areas must-visit attractions: Things to do in Stafford -------------------------------------------------------------------------------- Landmarks and getting around •Alton Towers (22.5 miles) •Cadbury World (34.9 miles) •Potteries (16.8 miles) •Shugborough Hall (7 miles) •Western Park (15 miles) There are lots of shopping opportunities nearby. ... more   less 
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Also Known As:
Best Western Stafford M6/J14 Tillington Hall Hotel Staffordshire
Stafford Best Western

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