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“Line dance break”

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Best Western Stafford M6/J14 Tillington Hall Hotel
Ranked #8 of 11 Hotels in Stafford
Reviewed 8 January 2014

We had a great time letting in the. New year at Tillington Hall. The line dancing was arranged by I.O.W. TOURS. THE DJ, and the artists were brilliant. A special thanks must go Ollie and Jeff who worked so hard to make sure that everything went off ok.

The hotel was very nice and situated quite close to the motorway so was very easy to find

  • Stayed: December 2013, travelled with friends
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1  Thank Susan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meg l, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this reviewResponded 1 April 2014

Dear Susan
It’s great that you had a good time line dancing! We do a lot of business with I.O.Ws and it’s good to hear how much of a great night you had. We hope to see you return in the future for more line dancing fun!

Best Wishes
Meghan Loach
Guest Relations

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335 - 341 of 354 reviews

Reviewed 3 January 2014

Despite only staying one night, itbwas a very enjoyable stay. We stayed over for new year and went to the party there. The food was very good and so was the disco and dj. We had a great night starting a conga and meeting new people. I have stayed in better but i have stayed in worse.

Room Tip: Try and get a refurbished room if possible, if you want a drink dont get a room high up because the...
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  • Stayed: December 2013, travelled with family
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Thank Keith T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meg l, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this reviewResponded 1 April 2014

Dear Keith
It’s fantastic that you had a great new year and loved the entertainment we arranged for that evening. It’s always so nice to hear when guests say they’ve have a good time. So thank you for your kind comments. As you mentioned we are undergoing a £1m refurbishment program, so yes the refurbished rooms are better than the old ones, but we are happy you liked yours. Hopefully you will come and celebrate New Year with us again.

Best Wishes
Meghan Loach
Guest Relations

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Reviewed 26 December 2013

Having made a late booking for a family get together over Christmas Lunch at Tillington Hall and hoping all was going to be up to a good standard (having read some negative reviews) I am so pleased to say that our Party of 8 had a very nice meal food was very good, the Staff were very
friendly and efficient and we left feeling that we would certainly use the Restaurant again as a
convenient meeting point for family/friends. Well done Tillington Staff job well done!

Stayed: December 2013, travelled with family
Thank C W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meg l, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this reviewResponded 1 April 2014

Thank you for your lovely feedback. We are so pleased that you had a great Christmas day with us here at Tillington! All the staff here do their best to provide excellent customer service and it is the kind comments like yours that really do mean a lot. The restaurant is going to go through a refurbishment and we all as a team would love for you to come back and have a meal, socialise and relax in the comfort of our restaurant with are delicious new menu! Thank you again for your very kind comments. Hope to see you again soon!

Best Wishes
Meghan Loach
Guest Relations

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Reviewed 22 December 2013

It's ok! Have stayed in worse, and better.
Rooms being refurbished, they desperately need to renew the mattresses.
Lift is like stepping back to the seventies.
Staff are very sweet but lack any decent experience.
Dinner was ok but breakfast was fantastic, simply the best bacon I have ever had.
So despite a few negatives, ( fire alarm going off at 10.30 with no apology) they are obviously making a huge effort to bring the place up to date for which throb must be encouraged.
Yes I would stay again.

Room Tip: Ask for a refurbished room
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  • Stayed: December 2013, travelled solo
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Thank PhilpAntibes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meg l, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this reviewResponded 1 April 2014

Thank you for your feedback. Since your stay we have had a new lift installed as part of our £1m refurbishment program. All the mattresses in the bedrooms are currently in the process of being changed. It’s great that you liked our breakfast, we have recently recruited a new head chef, so I am sure he will take very kindly to the comments you made. We also apologise that our fire alarm was activated during your stay, but we are pleased that the system works. We also like to see that you said you would return which is great! We really do hope you visit us again soon, especially to see the improvements that have been made.

Best Wishes
Meghan Loach
Guest Relations

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Reviewed 14 November 2013

Stayed here in October 2013. Room was very comfortable with a decent nights sleep. A comfortable bar and pleasant dining room. I dined at the hotel in the evening and found the meal to be very good. Staff were well informed and pleasant at all times. On the whole, a very pleasant stay and would go again.

Room Tip: A quiet hotel in a busy location.
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  • Stayed: October 2013, travelled on business
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1  Thank Eric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meg l, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this reviewResponded 1 April 2014

Dear Eric
Thank you for your feedback! It is good that you enjoyed your stay with us and you would return. Since you have been a lot of changes have been made and although you enjoyed your stay then it would be lovely for you to come back and enjoy Tillington now as it has gone through its refurbishment. We really do hope you return after your lovely stay with us.

Best Wishes
Meghan Loach
Guest Relations

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Reviewed 11 November 2013

Numerous visits to Tillington on business leaves me wondering why we keep returning, only reason I can presume is the location, a couple of minutes off the M6.
Never busy, staff appear disinterested.The meeting rooms are so dull and the refreshments match , Would never spend any of my own cash at such an unwelcoming hotel

  • Stayed: November 2013, travelled on business
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Thank GaryStorer1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meg l, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this reviewResponded 1 April 2014

Dear Guest
Thank you for your review I am sorry that the hotel did not meet your expectations. Sometimes we do get things wrong but rest assured with your feedback we will certainly try much harder in the future. Did you know that the hotel is undergoing a £1m refurbishment and a re-branding exercise and will soon be a Best Western Hotel? The hotel also has a brand new management team who are installing traditional values into the hotel. I would love that the next time you visit Stafford you pop in and see what we have done and how good we really can be.

Best wishes
Meghan Loach
Guest Relations

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Reviewed 18 October 2013

Read some reviews, checked their website, --"in administration in March"--- but we'd booked and as it was a reunion-- kept our fingers crossed that it wouldn't be too bad!
IT WAS FINE! Good quality food, rooms being refurbished, excellent, excellent staff who were trying to make our stay as pleasant as possible. OK there was a temporary glitch with a lift, but the engineer was on site quickly and I'd happily go there again

  • Stayed: October 2013, travelled with friends
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Thank taff515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meg l, Guest Relations Manager at Best Western Stafford M6/J14 Tillington Hall Hotel, responded to this reviewResponded 1 April 2014

Thank you for your kind comments. We are really glad that the hotel being under administration didn’t put you off coming to stay with us. Since you stayed with us we are now under new management and a lot of changes have been made, the rooms have been refurbished during our £1m refurbishment program and we have a brand new lift! As always it’s lovely to hear us as a team made your stay just that little bit more enjoyable, we all do our very best to keep our guests happy. It’s good to see that you would return and we really do hope you will one day!

Best wishes
Meghan Loach
Guest Relation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Stafford M6/J14 Tillington Hall Hotel

Address: Eccleshall Road, Stafford ST16 1JJ, England (Formerly Best Western Tillington Hall Hotel)
Region: United Kingdom > England > Staffordshire > Stafford
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #8 of 11 Hotels in Stafford
Price Range: £66 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Stafford M6/J14 Tillington Hall Hotel 3*
Number of rooms: 91
Official Description (provided by the hotel):
Sweet dreams in Stafford! -------------------------------------------------------------------------------- BEST WESTERN Tillington Hall Hotel in Stafford offers a serene backdrop for any stay in the Heart of England. In a leafy setting that offers peace and quiet for romantic getaways, weddings or business breaks, the hotel is as conveniently placed as it is pretty, within easy reach of Birmingham International & Manchester Airports and close-but-not-too-close to Junction 14 of the M6. With a choice of 91 recently refurbished bedrooms, flexible conference & events facilities to suit all requirements and a lounge, bar and restaurant to take care of your taste buds, you'll have everything you need during your stay or stop-over. Step into Staffordshire! -------------------------------------------------------------------------------- Located in the borough of Stafford, BEST WESTERN Tillington Hall Hotel is perfectly placed for day trips to some of the areas must-visit attractions: Things to do in Stafford -------------------------------------------------------------------------------- Landmarks and getting around •Alton Towers (22.5 miles) •Cadbury World (34.9 miles) •Potteries (16.8 miles) •Shugborough Hall (7 miles) •Western Park (15 miles) There are lots of shopping opportunities nearby. ... more   less 
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Also Known As:
Best Western Stafford M6/J14 Tillington Hall Hotel Staffordshire
Stafford Best Western

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