A good location for Alton Towers there is closer, but none set in these beautiful grounds.
Excellent service from Craig the hardworking bar man. Jenna is also excellent, always smiling and happy. All staff here are cheerful and helpful.
Food is good value when purchased with the meal deal which includes breakfast. But if you're a steak lover then Frankie and Bennys is the best choice in my opinion which is 5 seconds walk away. Ribeye steak was superb.
The beds are very comfortable though the family room has an awful 4th camp like bed with a thin uncomfortable mattress. I aired my concern on the first day and by the 2nd night I unfortunately had to use the money back guarantee. The bed was made better by the staff with extra padding.
I've not received the 2 night refund yet but have been assured Head Office are dealing as I booked over 6 months ago.
I'll definitely come back to this Premier Inn again but only if they address the 4th bed problem which apparently is an issue throughout Premier which allegedly they're waiting for quotes on a new bed to replace this uncomfortable one.
All in all though a great location, great staff. Thank you.
- Official Description (provided by the hotel):
- This 119 bedroom $10 million hotel is based within the 650 acre Trentham Estate. Family rooms, access rooms and double rooms are available for all business and leisure guests. All rooms are onsuite with Coffee and Tea making facilities, Hairdryers, Lcd Tv with freeview and air conditioning. Costa Coffe is available within the bar lounge and the Barest restaurant serves great value contemporary food. The Trentham Estate hosts a 60 outlet retail village, Italian Gardens, Garden centre,Monkey Forest, Church, and 650 acres of Woodland walks. Alton Towers , Wedgewood and Waterworld are great family attractions within close proximity to the hotel. ... more less
- Also Known As:
- Premier Inn Stoke/Trentham Gardens Hotel Stoke-On-Trent, Staffordshire
- Premier Inn Trentham Gardens