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“Good budget hotel!!”

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North Stafford Hotel
Ranked #10 of 12 Hotels in Stoke-on-Trent
Reviewed 20 January 2014

Good points:
1. Exactly opposite to Stoke-on-Trent train station. Easy access for train customers.
2. Ample car parking spaces; £3.00 per day
3. Good breakfast
4. You may get better offers like "winter sale rooms" that includes breakfast (otherwise it is around £9) on their website (Britannia Hotels) compared to booking via third party websites.
5. Sleep quality good.
6. Bar available.

Not so good:
1. Rooms look bit worn out
2. Staff are good but could be better if they smile a bit and make us feel they are approachable
3. Paying the full rate (regular price) for your stay is not value for money. Go for discounted rate but the discounted rates are not refundable.

  • Stayed: January 2014, travelled on business
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1  Thank sbsdrive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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562 - 568 of 1,055 reviews

Reviewed 19 January 2014

We stayed here for a four day Christmas Break and were pleasantly surprised. Considering they were working over Christmas the staff were absolutely brilliant from reception to our departure. Viewed from the station opposite (which was closed for two days) the building is quite impressive, particularly at night when it is floodlit. It has to be said that apart from the station there is nothing much around except for University buildings, which of course were closed for the duration. There is a canal close by but the weather didn't help for a pleasant walking experience, although we did cover a few miles along it.
Our room was quite large and pleasant (we had upgraded) with a splendid view of the station opposite. A couple of negatives here in that we never did find out how the shower operated and although we did ask for help it was never forthcoming. Still a few cold showers.never harmed anyone, as far aqs we are aware! Likewise we asked for the heated towel rail to be fixed but, again without success.
On a more positive note the food was very good particularly on Christmas Day when it was silver service and an excellent hot lunch, with wine, was served by willing,friendly staff. The rest of our meals were buffet service,very acceptable and hot. For those who did not venture out there were TV's and many board games - unfortunately no pool table (we had to walk twenty minutes to the nearest pub for that!). Also there was tea, coffee cakes and snacks available during the afternoons.
All in all a most enjoyable Christmas Break and we thank all the staff involved.

  • Stayed: December 2013, travelled as a couple
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1  Thank waldodw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2014

This hotel offers exquisite location - right opposite the rail station. It's been a very grand hotel but today offers easy, convenient and relatively cheap accommodation. I had room overlooking main entrance - big, clean with large bed (2 singles together).
The bathroom was impressive - bright and clean and very roomy.
The door really needed a security chain I felt.
Great breakfast- ample choice and fresh cooked. The lounge area and restaurant are good.
The men's toilets are amazing and I hope are preserved for all time.
Friendly staff. I enjoyed my stay and thank the hotel.

Room Tip: Ask for best room available
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  • Stayed: January 2014, travelled on business
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Thank Kirsten H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

Again after reading some reviews you wonder what it will be like, but arriving on a coach trip for the new year our party of 6 had no complaints with the hotel. Our check in was swift and our cases were carried to our room for us. The rooms were clean, if dated, but plenty of hot water and extremely clean bathroom. The staff were all friendly and helpful,and could not do enough to help. Our table for meals was allocated to us, and there was a reasonable choice each evening and was well cooked and hot. Breakfast was plentiful and again hot. Ignore those who moan about having to do their own toast and having to stand in a queue, what do you expect waitress service for the price paid. We were there for the new year gala dinner and we could not fault this. 6 course menu, the staff did well to cater and serve so many people in the time and again some moaned about the tables not being cleared quick enough or where they were sitting. A thoroughly enjoyable night with a Robbie Williams tribute act and disco.
There was also entertainment on the other two nights which was fine. Plenty of space to sit, bar areas, ball room and games room. Although mentioned free wi fi in public areas we could access it on the second floor which was a bonus. Bed was comfortable.

  • Stayed: December 2013, travelled with friends
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Thank bardob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2013

We didnt stay overnight so I cant comment on the rooms but we went for Christmas dinner and we could not fault the hotel. The staff were excellent and very friendly and the food was lovely. North staffs hotel made our christmas day perfect so we will be booking up again next year

  • Stayed: December 2013
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Thank lesley82b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2013

We stayed here October 2013 for two nights.
The hotel is well located for the train station, though that does mean it is a little bit out of town for the majority of the shops and restaurants. Taxis are easy to get hold of though and it only cost £5 to get into the centre.
The hotel room we had was on the third floor, next to the lift. The view from our window was of a wall - incredibly close by - which made the room a little dark. The room itself was cramped and small. There was very little floor space between the small desk unit and the bed, however the bed was comfortable. The TV was old with very few channels programmed in. Also, the hotel advertised hairdriers as being included. In our room, there was an old hairdrier holder without the actual hairdrier - reception were good at providing one though when asked. The bathroom was spacious [dramatically more so than the bedroom] and clean.
Interactions with reception and other staff members were generally positive. They were helpful in providing the hairdrier and in allowing us to leave our bags in a secure room when we had checked out. However, there was no "do not disturb" sign for the bedroom door, nor was there a chain to secure it, which meant that the cleaning staff had little guidance on knowing whether it was a convenient time to enter the room or not.

Over all, the price was good and the breakfast [included in the price] was of a good standard. The decor was a little dated and the room was very small, but as an overnight stop over, the hotel was adequate.

Room Tip: I assume some rooms have a view of something other than a wall, so it might be good to ask for one o...
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  • Stayed: October 2013, travelled as a couple
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Thank affinity89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2013

My friend and I stayed for 3 nights on a trip and we had nothing to complain about the staff were very friendly and the food was good. Yes it needs updating but that reflects in the price , if was modernised it would probably be 3 times the price but all the areas were very clean. The towels are changed daily and our bedding was white and very clean. I cannot understand why people rate it very low for in need of updating when it it such a cheap price to stay. I would recommend it to anyone looking for a cheap and friendly place to stay.

  • Stayed: November 2013, travelled with friends
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2  Thank chris0714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about North Stafford Hotel

Address: Station Road, Stoke-on-Trent ST4 2AE, England
Region: United Kingdom > England > Staffordshire > Stoke-on-Trent
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #10 of 12 Hotels in Stoke-on-Trent
Price Range: £39 - £75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — North Stafford Hotel 3*
Number of rooms: 80
Official Description (provided by the hotel):
The North Stafford Hotel is a spacious and elegant hotel, conveniently situated in the heart of Stoke. ... more   less 
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Also Known As:
Hotel North Stafford
North Stafford Stoke On Trent
North Stafford Hotel Stoke-On-Trent, Staffordshire

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