Booked in here for work at the university as it was the closest Hotel on our booking system, sadly location is the only positive thing i can say about the hotel.
The hotel really is closer to smart Hostel if i am being really honest. Check in was very un-personal and not overly welcoming. The decor and frontage are in need of some serious attention. Dated is one thing, this is just truly unloved, which is a shame as when you look closely there are some wonderful details of the buildings history.
That direct you to the lift, i think to get you to avoid the stairs, first run of stairs not bad, carpet is ok and some pictures, once out of reception view, the walls and carpet are in a very poor condition and no pictures, it's like they had a bankrupts sale and cleared the walls of all the artwork in a panic sale.
The room i had, well if Frodo Baggins wanted a hotel the ceiling heights would be perfect for him and his friends. On exiting the lift you are greeted by a warning sign over dmap carpet where there is clearly a leak. My room, well dark is only thing only with all the lights on did it feel less like a hole, with a wonderful view of broken wine glasses in the guttering under the window and scaffolding. The room is so tided you would think this was a episode of the hotel inspector, pre not post intervention. The bathroom was large and open, in need of a facelift but a good size.
I can't remember a time when i have stayed in a hotel with a large style TV and only 6 channels to choice from, if you can make them out through the white noise.
I could bring myself to try the restaurant to be honest so settled for the Subway next door.
i have honestly stayed in 100's of hotels now due to my job, in all styles and standards but basic people are basics for a reason. the mattress was in poor condition and closely reminded me of a concert slab i once helped my father lay for a shed many years ago. The pillows like the bricks we used for the footings, once I had located the 2 additional pillows in the clear sack that looked like a recycling bin bag in the wardrobe.
The noise throughout, from the pipes to the floors, growing up i can't remember this many stories lines in Faulty Towers yet alone in a really hotel.
I feel for the few staff i interacted with who appeared as disappointed as myself being there, they try a smile and welcome or goodbye to make it better, but honestly this place needs to close for a major refurbishment.
I couldn't see any star ratings on entering the hotel, which after stay i am not surprised by sadly. In its hay day you can see this place was something special. Having stayed in another Britannia hotel it looks like the lack of care and investment is the business theme and so would not be recommending to anyone from my company to use it on our visits moving forward with our new venture.
- Official Description (provided by the hotel):
- The North Stafford Hotel is a spacious and elegant hotel, conveniently situated in the heart of Stoke. ... more less
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- Also Known As:
- Hotel North Stafford
- North Stafford Stoke On Trent
- North Stafford Hotel Stoke-On-Trent, Staffordshire