I booked this motel for my partner and i and another couple. It was £40 a room which i thought was fairly reasonable, as we were going to Alton Towers on the Sunday so the location was pretty OK for us. To then arrive at the motel to think that it was actually closed down which luckily it wasn't, when walking into the motel there was a sign on the door saying 'work in progress' which worried us, we waited at reception for about 10mins before being seen by the receptionist, although we arrived at about 3.30 and check in was from 2pm and we was told the cleaners hadn't returned our keys to be able to go to our room. On request i asked for our rooms to be together, when we finally got our keys we found that our rooms were on the other side of the motel from each other, i asked the lady if we could have one together but she replied with there fully booked.
Once we got to our rooms it was extremely out dated, the beds were possibly the most uncomfortable and loudest beds id ever laid on and the same in our friends room. The 'bar' area was empty so we decided to go over the road to another pub were all the people were really friendly and polite and we ended up staying there most of our stay. We eventually went back to the motel for a drink before we went back to our rooms, there were about 5 people in there and there was no Budweiser... Carling... or cider! Not very impressive.
There was a fishing group that also checked in and there was a fair bit of noise coming from them at about 1am in the morning which i wasn't happy about at all.
And then there was breakfast.... i can really call it that!! We had prepaid £3.75 each for breakfast on the Sunday morning.. well how can i put this.... disgusting is an understatement. There was an older couple who had ordered and got there breakfast whilst we were seated, and it took the guy 25mins to take our order.. to then get our tea and coffee which we had to drown in sugar for it to even taste the slightest bit nice. My friend had cordial as he doesn't drink hot drinks and it came with all white substance on the top as if it still have dishwasher liquid in it. After 35mins of waiting for our breakfast we was contemplating on leaving and going else were. It finally came after about 45mins and it was how can i put this.... disgraceful to say the least!!! Uneatable... burnt.... overcooked.... greasy... just absolutely horrendous. We mentioned it to the guy that served us it and he said 'I'm only the night porter i haven't cooked it' as we said that it was disgusting we should of gone to Harvesters and he basically agreed with us. My partner and our friend attempted to eat the sausage (which was like rubber) in the toast because we had paid for it and they couldn't even stomach that. As for mine and my friends we didn't even touch it other wise we would of been sick.
As we got up there was a couple and their two kids waiting for there breakfast and we basically told them i wouldn't wait for it because it wasn't eatable and they went to pay for what the kids had already had and wanted to also leave.
We up and left it and waited the check out and the night porter just took our keys and we left.
We couldn't believe that they would even serve that up as a breakfast or anything at all because i would of been embarrassed. We were all just thankful that we hadn't had our tea in there the night before.
I wouldn't pay £20 a room at this motel I'm afraid.
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- Also Known As:
- Plough Hotel Stoke-On-Trent
- Plough Motel Stoke-On-Trent, Staffordshire