As me and my partner arrived we came across the crown hotel...but we booked a hotel on laterooms called crown and anchor hotel. we gave them a quick call just to confirm we had the right hotel when the girl on other end said no we are not the crown and anchor...... so we circled around for a little bit. i pulled into the car park at the back and my partner ran in, 5mins later he came out turns out we were in right place after all! As we were arrived there were 2 girls behind the desk and this poor woman with 2 children pushchair and shopping bags was checking in. we started yo checking in and the poor woman was told where her room was and left too it struggling up the stairs with everything. after we got key my partner and i helped out the woman! WE BITH SAID THAT SHE SHOULD OF BEEN POINTED OUT THE LIFT OR ATLEAST A MEMBER OF STAFF SHOULD OF HELPED! instead she was left stuggling when we arrived at the room it was small could do with seeing a duster or a hoover ensuite was ting couldnt move around at all toilet wouldnt flush properly. the bed eveytime you moved you got a spring in your back or side! didnt sleep very well. all in all wouldnt stay there again.
- Also Known As:
- The Crown & Anchor Stoke-On-Trent, Staffordshire