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“excellent”

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Premier Inn Stoke-On-Trent (Hanley) Hotel
Ranked #1 of 12 Hotels in Stoke-on-Trent
Certificate of Excellence
Reviewed 15 April 2014

Best hotel stayed in so far. Very pleased with the room and facilities available. Staff were also very polite and friendly, exceeded our expectations. Don't have a single fault with this hotel. The staff were as helpful as they could be and were very welcoming upon arrival. The size of the room was perfect as it wasnt too small or too big and felt very homely and comfortable. The fact that hair/body wash aswell as a hairdryer were already provided was a massive bonus. The use of storage for clothes i.e wardrobe and drawer were perfectly sufficient. The television and quality of it exceeded our expectations aswell as the very handy and well set out tea/coffee station within the room. The desk provided is of adequate size and situated in the most convenient place. Another bonus is having the chaise longe aswell as a bed which is more suitable to sit on during the day. Extra pillows are also provided which is great! And handy menus and information leaflets are situated around the room. The shower/ bath is of excellent quality and is very easy to operate and use. Temperatures and power can be easily adjusted to suit requirement. The handy station with hairdryer and light up mirror was another great bonus. The beds are also very comfy and of good quality. Overall our stay here was excellent.

  • Stayed: April 2014, travelled as a couple
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1  Thank Lucy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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717 - 723 of 729 reviews

Reviewed 15 April 2014

Ist class premier Inn in Hanley this is a new hotel and is supurb, great location and great brewers fayre next door with good food. also handy for Alton Towers and other main attractions. not far from motorway

  • Stayed: April 2014, travelled as a couple
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1  Thank Mick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

only been open 6 weeks before our stay so everything is brand new and staff freshly trained so was expecting nothing more than a polished service and we were NOT dissapointed everything was perfect the service was impeckable the room was spacious and spotless would like house phone in room to call reception if any problem arises and curtains could be a little longer to stop light at bottom getting in apart from that im very happy and would definatley stop again

  • Stayed: April 2014, travelled with family
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1  Thank margarete852
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2014 via mobile


Stopped here for one night whilst playing at a pool tournement nearby and we were very impressed. It's brand new,free parking,handy for everything. The brewers fayre adjoining is very good. All the staff are friendly and helpful, but a special mention for Hazel who went the extra mile for us.

Stayed: April 2014, travelled as a couple
1  Thank 195,719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2014

We stayed in this hotel at the beginning of April and were extremely pleased with our choice. We only paid £40 for our room for the night. Rooms were spotless and very large. The beds and pillows were so comfy. One of the best nights sleep I have ever had. The staff were very friendly and helpful. Our stay was faultless.

  • Stayed: April 2014, travelled with family
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1  Thank 100Vickie100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2014

Very polite staff with good local knowledge, rooms are lovely and a good size, had one little problem with other guests being noisy but the staff dealt with it very quickly. All in all a very nice place to stay


  • Stayed: March 2014, travelled with family
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1  Thank Lee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

Travel the UK every week with work, use a premier inn business card, this hotel, shapes the standards that other should follow, restaurant staff very helpful as Sean at check in, would highly recommend this hotel.

  • Stayed: March 2014
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1  Thank Jameswilson76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Stoke-On-Trent (Hanley) Hotel

Address: Etruria Road | Hanley, Stoke-on-Trent ST1 5NH, England
Region: United Kingdom > England > Staffordshire > Stoke-on-Trent
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Stoke-on-Trent
Price Range: £44 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Stoke-On-Trent (Hanley) Hotel 3*
Number of rooms: 96
Official Description (provided by the hotel):
Just a ten-minute walk from the shops and cafes of Hanley town centre, in the heart of Stoke-on-Trent ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Stoke-On-Trent (Hanley) Hotel Staffordshire

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