We booked the Penny Black for our 30th anniversary party is it’s been our local for a number of years and we know the food to be first class.
We were told that the room would be ours from 7 o’clock so had guests turning up by 7:30. There were no notices posted saying that the lounge would be closed for a private party and the bar staff were still taking orders for food from the general public up until 7:15.
The last of the uninvited didn't leave the lounge until after 9:00 so there were a number of tables ours guests couldn't use and had to stand at the bar waiting for seats.
The DJ was unable to set up as the area he normally uses was occupied by a table of six people who were the last to be served their meals at 8:40
I telephoned Paul the manager who couldn't have seemed less interested and put the blame on the bar staff! He even denied ever having spoken to us about the booking (Paul, if you are reading this I have the phone bill to show the two occasions my wife rang you to arrange the evening)
So if you are considering booking anywhere for a special occasion and hoping for a stress free evening then I would suggest that you look somewhere else rather than The Penny Black in Hartburn!
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