Me and my husband choose to dine here on Friday night after family had our children over night so we were looking forward to our meal. Booked a table to be told no table reserved so we just picked an empty table and sat down. Ordered our food and starter came quick and was nice, young waitress was stood about tables needed clearing, glasses collecting and she wasent interested. Then the chaos started, people complaining still hadent had their food yet, a group of 8 people walked out without desserts as didn't have the time to wait for them, people were geting they main meals before us and we ordered way before these people. A family with 2 young children hadent even had they main meal and the children had eaten theirs bout an hour brier that in the end they walked out with a refund. Couple next to us sent good back as children wasent cooked and RECIEVED a refund, our food finally came 2 and half hours after ordering it and it was nice but not enjoyable as a party had arrived for a 30th anniversary to set up and couldn't as general public including ourselfs were still eating our food, geting looks off them as to why we were sat here. Here people talking saying should of had room empty by 7 and when I rang up I was not told a party was even on. Felt sport for the couple who's party it was as I would of felt the same expecting to set up banners bolloons etc and couldn't. Dj cudent set up and had to wait at bar as a group of 6 were eating still where he needed to be. We complained and RECIEVED a refund aswel but the whole experience was discussing and the young waitress was geting it all as no managers around. Won't be going back for food in a hurry.
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