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“Plain Food”
Review of Billingham Forum

Billingham Forum
Certificate of Excellence
Attraction details
Newcastle upon Tyne, United Kingdom
Level Contributor
108 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 200 helpful votes
“Plain Food”
Reviewed 8 July 2014

was just basic food nothing that made you want to visit again, the staff were not bothered about engaging in customer service. would rather pop up in to town centre for lunch next time.

Visited June 2014
Helpful?
1 Thank bounce2tigar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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82 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • Any
English first
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Leisure, theatre and fitness”
Reviewed 27 April 2014 via mobile

This building has something for everyone. Top names and shows at the theatre. Excellent facilities at the pool, ice skating rink and Gym. Plus many other activities.

Visited April 2014
Helpful?
Thank Lumpss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
103 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
“Expensive but nice treat. Staff all seem fed up!”
Reviewed 24 April 2014 via mobile

Visited on teacher training day so very quiet on the ice. Asked for a discount card which can get for free at front desk once completed form. Receptionist - rolled her eyes and said I needed to fill out a form and kept sighing whilst I did it. Person in skate hire then v busy in mobile phone telling someone that they hated job and wanted out, whilst we were waiting to be served. Do the staff not get paid?? I think staff need cheering up. I enjoyed skating and nice to warm up with coffee at rink side. I enjoyed myself, pity none of the staff appear to be doing so.

Visited April 2014
Helpful?
Thank Lin_dasmit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M
Level Contributor
35 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
“A real shame because it could be great!”
Reviewed 16 April 2014

Tonight some friends of various ages including their children took to the ice (eventually) at Billingham Forum. We stood patiently in a queue from 7.10 pm waiting for cash desk to open, which I have now learned does not open until exactly 7.30 when the skating session starts. The impact of this means that by 8pm you are finally 'getting your skates on!'. Not good....particularly when you watch one frazzled but helpful receptionist try and manage the ice entrance and what I can only assume also to be the pool entrance on one till, while her 2 colleagues have a chat then disappear, Leaving her alone to manage all of it. It was actually farcical to watch, people were entering at a rate of approximately 2 every 5 minutes-it might sound incredibly geekish to even note this, but when it costs £25 for a family ticket for less than an hour and a half session it hardly represents good value for money. I realise there is hockey practice going on but it's hardly rocket science to process people through the cash queue to get them inside into what then becomes the skate collection queue prior to 7.30 and just not allowing access to the actual rink until the practice concludes. Sorry Billingham forum, but this isn't the way to get repeat business from those who have travelled to use the facilities.

Visited April 2014
Helpful?
2 Thank TillyandBella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billingham, United Kingdom
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
“Worst gym going!”
Reviewed 13 April 2014

It's an absolute joke can't even get in through the door half the time because card machine is so slow it tries to trip you up, A/C could do with being switched on! And it's far to busy you won't get on anything without atleast a 10 min wait easy answer have an On peak and Off peak time table !!

Visited April 2014
Helpful?
4 Thank Johnathan12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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