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David C

Great service

5.0 of 5 bubblesReviewed 10 Feb 2024
Always a trouble free stay. Rooms are clean, bed’s comfortable and a great breakfast. This time I would like to especially thank Ali who was super helpful after I arrived and discovered I’d messed up my arrival date. Great service. Also gave me contact details for head office to see if a refund was possible.
Date of stay: February 2024
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (738)
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All reviews brewers fayre room was clean good nights sleep night's sleep attached restaurant busy road the pub great stay the ground floor all you can eat would stay again one night stay family room plenty of parking premier tory jay
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28 - 33 of 739 reviews
Reviewed 2 February 2024

Excellent service and all round excellent stay.
I was welcomed by Ali who was exemplary in her professional manner and courtesy who aided me in securing a room at very short notice. Many thanks indeed for the kind help. This is also not the first time I have stayed with Premier Inn - credit to their great service.

Date of stay: February 2024
Trip type: Travelled solo
Thank Explorer14685863435
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 February 2024

After a very long day it was lovely to be welcomed at this hotel by Tory on reception. I've been to the hotel with work a few times recently and she has always welcomed me with a smile and a chat. Hotel is a standard Premier Inn, usual clean rooms, soft pillows and comfy beds but it's made all the better with a smiling welcome at reception.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank 12345fr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 January 2024

The bed is so comfy & the room is massive . Tory on reception was very helpful I asked for a ironing board and iron it was left in room for when we got back. She was very cheerful just the type of person who should be on reception nothing to much trouble

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Nicola B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 January 2024

The Service was excellent. My booking had been slightly messed up by my company and the reception staff (Tory) was incredibly helpful in rectifying the problem for us. Nothing was too much trouble. Thank you for a wonderful stay. Service with a smile.

Date of stay: January 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Christopher H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 January 2024

When staying at a Premier Inn for a second time, you know what to expect with regards the room and room facilities as they offer a standard product for their brand.
What sets your stay apart is the cleanliness and customer service.
Both of which are excellent at this hotel AND where when we stayed a year ago. Good to see consistancy and such effecient reception staff.

Date of stay: January 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank 470sarahc470
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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