We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awful”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Metro Inns Teesside
Durham, United Kingdom
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Awful”
Reviewed 12 April 2012

Small rooms which are suppose to accommodate up to 3 people. The walls are really thin so you can hear the tv from across the hall. The toilets and showers are communal self contained units down the hall. The reception staff were awful and very rude, just wanted your money, no please and thank-you just, "here, pay!" Pay that extra few pennies and stay somewhere else unless you really do like extremely cheap and cheerful.

Room Tip: There isn't any.
See more room tips
  • Stayed July 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kat2685
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

97 reviews from our community

Traveller rating
    12
    34
    22
    6
    23
See reviews for
27
14
8
25
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 11 March 2012

Not very clean not really good value they knock on your door 10 am prompt on the day of your departure would not stop ther again would rather pay that little extra an get a little more hospitality

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iceycold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Stockton-on-Tees hotels

London, United Kingdom
Level Contributor
80 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 29 January 2012

Booked for 2 nights. Arrived to find what looked like a vomit stain on the blanket - one member of staff went to find replacement. Room was tatty, communal bathrooms ugh, other people there loutish. Decided to cut our losses and not stay - quietly made a complaint and asked about a refund. Male staff member rude and aggressive. I just walked away but 2 male members of staff followed us into the car park arguing. Head office were no better and made accusations against us! AVOID, AVOID AVOID

  • Stayed February 2011, travelled as a couple
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pusia_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2011

If self cleaning communal toilets and showers covered in exrement is your thing then this is the place for you.

Also suitable for insomniacs as the noise at night of people running around will mean you won't get bored.

We arrived to find the residents having a fire in the carpark and having a mini party. Sadly we weren't invited so went to the pub.

The night we stayed someone decided to come out of the closest at 5am by shouting his sexual preference and what he would like done to him. Fair play but I just wish it had taken him a few hours more to make up his mind.

On the plus side nobody tried to come into the rooms as others have experienced and the TVs were very modern.

£27 for a twin room. You get what you pay for for everything else there is Mastercard...

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Iain W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MetroTeesside, General Manager at Metro Inns Teesside, responded to this review, 9 November 2011
Dear Reviewer,

Thank you for your review regarding your recent stay at our hotel.

As you mentioned in your review our showers and toilets are self-cleaning, so the floor might be wet if you use it too soon after the self-cleaning process had finished. I am disappointed you did not inform any member of the staff about the state of the toilet/shower at the time, as I am sure, any of us would have cleaned it.

The "fire in the car park" as you referred to the barbecue was organized by our long term Spanish guests as it was their last weekend after staying more that six months with us.
I can assure you if Metro Inns Teesside would have organized the barbecue all our guests would have been invited.

I am terrible sorry to hear you did not have a good nights sleep. I am fully aware how distressing it is to be awaken at that time by someone screaming in the corridor. Keeping the hotel quiet is one of the hardest things our night porters have to deal with. Once they hear the noise, most of our guest do, too. After talking to the night porter, who was on duty that night and checking the CCTV, I am certain he did his best to resolve the problem.

I would like to highlight the fact, that no one could gain access to your room. The review you are probably referring to is from 2009. Since then we changed all our coded locks to keys, so the rooms are more secure, than they used to be.

Thank you again for taking the time to write a review.

Yours

Katie Mikusova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halesowen, United Kingdom
Level Contributor
151 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 20 September 2011

After finding ourselves roomless due to a family christening clashing with the Great North Run, we reluctantly booked this hotel - I didn't even dare read the reviews.....

What a pleasant surprise! The staff were friendly & helpful, the room was compact but spotlessly clean, there were tea & coffee facilities in the room (there is a hot drink vending machine in the lobby as well as a snack vending machine) and free wi-fi. The hotel is continental style with toilets & showers situated at the ends of the corridors (these are 'self cleaning' & smelt & looked fresh), hand towels were supplied & there was a wash basin in the room. The hotel is on a retail park, there is a McDonalds over the road & a 24hr ASDA superstore approx 5 mins up the road. We paid £27.50 through laterooms.com, had we booked direct it would have been £24.50 - this was for a family room that slept 3.

A bargain stay & all round great place for an overnight stay.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Howesthat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
Level Contributor
80 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 31 August 2011

Positives - clean room, okay mattress, very very cheap
Negatives - very noisy during the night and morning (a dog in the hotel barking, rubbish collections, doors slamming etc.,), limited shared toilet facilities, yes there are large screen tv's in rooms but you cannot get far enough away to focus on them!

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank munse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Romford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2011

we stayed here for 5 days while visting family after reading negative reviews we were pleasently surprised, clean rooms with 50" tv ,hairdryer and teamaking facilitys, there is also toaster and microwaves in the foyer for guests to use and upstairs is a fully fuctioning kitchen if you wanted to prepare meals, the toilets and showers are selfcleaning so always clean. the staff were very friendly and happy to help with extras, very quiet ,comfortable beds what more can you ask for at such a great price.Would definately use again and recommend .

Room Tip: if you are not happy just ask the staff are happy to help
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank joannebrettwasimrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Stockton-on-Tees
0.6 mi away
Premier Inn Stockton-On-Tees/Middlesbrough Hotel
Premier Inn Stockton-On-Tees/Mid...
#2 of 9 in Stockton-on-Tees
462 reviews
1.6 mi away
Holiday Inn Express Middlesbrough - Centre Square
4.1 mi away
Premier Inn Stockton on Tees/Hartlepool Hotel
Premier Inn Stockton on Tees/Har...
#1 of 9 in Stockton-on-Tees
414 reviews
Show Prices
Show Prices
Show Prices
3.3 mi away
Middlesbrough Hotel - Sporting Lodge
3.0 mi away
Premier Inn Stockton-On-Tees West Hotel
Premier Inn Stockton-On-Tees Wes...
#4 of 9 in Stockton-on-Tees
362 reviews
4.3 mi away
Claireville Hotel
Claireville Hotel
#7 of 9 in Stockton-on-Tees
46 reviews
Show Prices
Show Prices
Show Prices

Been to Metro Inns Teesside? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Metro Inns Teesside

Property: Metro Inns Teesside
Address: Teesway | North Tees Industrial Estate, Stockton-on-Tees TS18 2RT, England
Region: United Kingdom > England > Stockton-on-Tees
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #8 of 9 Hotels in Stockton-on-Tees
Price Range (Based on Average Rates): £
Hotel Class:1 star — Metro Inns Teesside 1*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HostelWorld, Priceline and Traveltool, S.L.U. so you can book your Metro Inns Teesside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Metro Inns Teesside Hotel Stockton-On-Tees

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing