Visited here with friends for Sunday lunch. We hadn't booked but they did have a table. If they'd have told us we would be waiting over 30 minutes for someone to take our order we would have gone elsewhere. We then waited a further 40 mins for the meal to arrive. The food, when it finally arrived was good and it wasn't the fault the waiting staff who were very pleasant and apologetic. We would have ordered desert but the waitress couldn't promise we would have them within 30 minutes. There just wasn't enough waiting staff. The guy who I assumed was the landlord showed his displeasure when I took back the white wine spritzer I had ordered because he had put loads of ice in it without asking. I don't like ice in my drinks and feel it only polite to ask before assuming. He kindly informed me the soda water would have watered it down anyway! There are lots of good restaurants in Bury St Edmunds so those that provide the best customer service are the ones who will succeed in the end.
- Official Description (provided by the hotel):
- The Fox is a friendly family run 500 year old inn with a contemporary fresh food restaurant and large luxury boutique hotel rooms converted in an ancient barn - complete with Hayloft Suite. Nestled next to the Abbey Gardens and yet only 5 minutes walk to the town centre in the historic town of Bury St Edmunds, with Newmarket and Cambridge close by. An ideal venue for business or pleasure. Open all day, every day with an emphasis on quality and friendly service. Fresh food served from 7am weekdays and 8am at weekends and bank holidays prepared by our team of chefs using only the best quality local ingredients. Free parking & WiFi. Our air conditioned rooms include: handmade super king beds with natural hand stitched mattresses for a good nights sleep. Handmade oak furniture & room fittings, luxury stone tiled bathrooms with natural French toiletries, flat screen TV, Fair Trade tea & coffee, spring water, safe, steam iron, cosy underfloor heating. ... more less
- Reservation Options:
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- Also Known As:
- The Fox Hotel Bury St. Edmunds
- The Fox Inn Bury St Edmunds, Suffolk