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“Great location but beware the noise!!”

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Regency House Hotel
Ranked #29 of 53 Bury St Edmunds B&B and Inns
St Neots, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great location but beware the noise!!”
Reviewed 4 July 2011

Was looking forward to staying here as we were all attending a family wedding and there are many reasons to stay here that other reviewers have commented on including the food and also the service of the lady at breakfast was excellent, ample parking and great location within Bury St Edmunds, but the noise is something else!
On the two nights we were there the room above us sounded like someone was putting flat pack furniture together and on the morning that we left the there was a lady, who I believe was the manager/owner, talking so loudly it was crazy! We had no sleep on either night and to not even be able to eat breakfast in peace was the reason that we would not return. We were also taken aback that we were not asked once how our stay had been and like another reviewer, to find someone was a herculean effort to get something done,

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Fleckie1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 reviews from our community

Traveller rating
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    12
    5
    1
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Dublin, Ireland
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 June 2011

On the plus side, this hotel is situated in a lovely part of England and has a good location. While the rooms were clean and very big, the decor was old fashioned and musty (the iron left rust stains on clothes!) and the windows had views of outside walls or into other parts of the hotel- no privacy unless the curtains were closed. The main reason I was very disappointed is the complete lack of service- the staff were nice but completely unavailable and unattentive-getting any assistance (for small things, like the time of breakfast) was impossible and you felt that you were imposing when you finally found someone! We were also completely rushed out of the place.

There are other lovely places to stay in Bury with great locations (the Fox has amazing food & looked great)- stay in one of them & don't waste your money on this second rate hotel.

  • Stayed May 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Laethantasaoire1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IRELAND
Level Contributor
158 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 21 June 2011

Loved this hotel, very central for everything in Bury St Edmunds. Lots of parking too, which is always welcome. Staff were very helpful and friendly. We were given a lovely large room with a balcony - very clean and bed was really comfy, decorated with lovely wallpaper. The star of the show though was breakfast, definitely one of the nicest cooked breakfasts I've ever had - a great start to the day. Pity about the orange juice though (only a small gripe) but I think that they should make an effort to at least buy a good quality one, as this was pretty awful. All in all, a great place to stay and we will definitely return.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank OSCAR11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
69 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 19 June 2011

Ten of stayed for 4 nights on a cycling trip. The location is great for the centre of Bury, with lots of parking. The staff were friendly, couldn't do more for us. Great breakfasts as well. Recommended.

Stayed June 2011, travelled with friends
Helpful?
Thank danglefox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bromley, United Kingdom
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 May 2011

Central location, easy walk to the Cathedral; good parking; food well cooked, nice choice and hot; staff friendly; rooms spotlessly clean; our room needed a bit of upgrading but the bathroom was brand new. All in all - excellent.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheryl095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 May 2011

We spent 15 nights with Regency House Hotel for our Honeymoon in Room17. We loved staying at this hotel and were quite sad to leave.

The location as mentioned in the other reviews is brilliant, just a stroll to the centre of town. The room was spacious (huge by UK standards), quiet and very comfortable - a home away from home. The breakfast was scrummy - not good for the waist line though lol! Every member of the staff we meet were just wonderful, we will be definately back again! See you in a couple of years.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kassy67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dagenham
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 February 2011

The Regency is situated in the heart of Bury St Edmunds and has its own parking area which is a godsend in the city. The rooms are a good size and very clean. The breakfast was very good and the staff were very pleasant. The hotel was a very short walk to the shops and the cathedral. The gardens around the cathedral are stunning and there is an aviary to have a look at.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank moneywoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regency House Hotel

Property: Regency House Hotel
Address: 3 Looms Lane, Bury St Edmunds IP33 1HE, England
Region: United Kingdom > England > East Anglia > Suffolk > Bury St Edmunds
Hotel Style:
Ranked #29 of 53 B&Bs / Inns in Bury St Edmunds
Number of rooms: 17
Also Known As:
Regency House Hotel Bury St Edmunds, Suffolk

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