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“Variable, but overall pretty average stuff”

Valley Connection Indian Cuisine
Ranked #84 of 210 Restaurants in Bury St Edmunds
Cuisines: Indian, Asian, Balti, Bangladeshi
More restaurant details
Restaurant details
Good for: Groups, Child-friendly
Dining options: Dinner, After-hours, Full Bar, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Description: Tel. 01284 753161 Tel. 01284 754149 Email. info@valleyconnection.co.uk
Gravesend, United Kingdom
Level Contributor
566 reviews
390 restaurant reviews
common_n_restaurant_reviews_1bd8 500 helpful votes
“Variable, but overall pretty average stuff”
Reviewed 20 August 2014

I frequently find that I am less enthusiastic than some reviewers of what are enjoyable but fairly typical Indian restaurants. Therefore at the risk of appearing egotistical perhaps I should explain that this is probably because my background and familiarity with Indian food and restaurants is much wider than most, so my benchmark may be a little higher. (This background is on my personal profile for any who might wish to verify this, and it may give some credence to the views expressed).

The restaurant is decorated in contemporary style and the menu interestingly extensive, covering all of the familiar dishes plus numerous different names. I reserved a table for 8.15, and upon arrival found that even though it is a large restaurant (seating over 100) it was packed. I explained that we had reserved a table, but was told to ‘take a seat’ (along with everyone else). It became clear that table reservation is completely meaningless as the system seems to be to take a booking and hope a table is vacant at the appropriate time, and if not then seat people as tables become available. Twenty minutes later, in disgruntled mood (I take the view that if the restaurant can’t honour a reservation then they shouldn’t take bookings), I was about to walk out but, probably sensing this, the waiter said that a table was ready.

The food was a bit of a mixed bag and overall pretty ordinary. The Onion Bhajee starters lacked flavour and contained less onion than is usual, having more of a soft cereal filling which made them stodgy inside, while the Shamee Kebabs were OK but fairly standard kebabs. The main dish of Chicken Tikka Dupiaza was fine, but with an unusual sharpness not usually associated with this dish. Conversely, the Jinga Dum Lamb Achari did not have the sharpness of pickle, which is a fundamental ingredient of an achari dish (achar mean pickle, and achari means ‘cooked with pickle’). In fact, the Dupiaza tasted more like an achari dish than the Lamb Achari! Having said that, it had a pleasant flavour although not as hot or robust (or any fresh coriander) as the menu description implies. The Dry Mixed Vegetables contained a good selection of veg, well cooked (al dente) and tastily spiced, but the Tarka Dall was a great disappointment as it lacked any spicy or garlic flavour and was more like bland custard (complete with a thin skin on top where it had been left standing before being served).

At this point I should comment on the presentation, simply because their website grandly states ‘You will not see presentation skills of this standard in any other Indian restaurant in East Anglia’. On the assumption that this means it is superior it is clearly spurious marketing hyperbole, as there was nothing to distinguish the presentation from most others restaurants – i.e. curry in bowls and starters on plates with a salad garnish. There were no artistic ‘foodie’ swirls or decoration that are sometimes seen nowadays, and furthermore both vegetable dishes were lukewarm when served and had obviously been left standing awaiting the main dishes. They were sent back for the attention of the microwave. Not my idea of good presentation!

The portions were also variable. The onion bhajees (three small round balls about the size of a greengage) and both vegetable side dishes were on the small side, whereas the kebab starter and the two main dishes were perfectly adequate.

Another inconsistency was the service. After the wait for our ‘reserved’ table (poor) the food was served within a reasonable time (good, particularly as they were busy). The waiters were also sharp to the extent of being pushy when it came to asking whether we wanted drinks and poppadoms (we were asked four times whether we wanted poppadoms!) However, at end of the meal when they were not so busy they were less efficient, as we asked for the bill three times before giving up and paying at the bar on the way out (and where the bill had still not been made out).

Overall it was an acceptable meal but generally lacked the robustness of flavour and vibrancy to lift it above an average formula curry.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank malabarfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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231 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Wakefield, United Kingdom
Level Contributor
129 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“Little gem, tucked away in Bury St Edmunds”
Reviewed 28 July 2014

A little gem tucked away in a side street of Bury St Edmunds.
Well worth finding and tasting the delights of this Indian restaurant.
Good food, great service and good value for money.
Well worth a second or third visit.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank WakefieldDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stowmarket, United Kingdom
Level Contributor
153 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
“scw at home”
Reviewed 15 July 2014

Excellent restaurant with good food and friendly staff, very full menu so plenty to choose from
plus fairly good range of drinks available. The desert menu is of the ice cream variety with none of a more tradition kind?

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bury St Edmunds, United Kingdom
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Terrible service ok food”
Reviewed 3 July 2014

We have been before when it first opened and we couldn't fault it. Different story now! Visited for my partners birthday with a group of friends. We were seated quickly and drinks order taken then nothing for 40 minutes! We had to ask for them to take our order and staff attitude was awful, no apology for the wait. Once food was ordered we then waited another 30 minutes! When food arrived it was ok nothing worth waiting that long for. Will not be visiting again.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank smileyboo44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flowery Branch, Georgia
Level Contributor
6 reviews
3 restaurant reviews
“Decent Food, Nice Location”
Reviewed 1 July 2014 credit card Amex Cardmember Review

The food at Valley COnnection was pretty good, but not the best in Bury. On the upside they did take AMEX which seems to be a rarity in Bury. Overall it is worth a try if you are stayiing downtown. Their dishes were more basic Indian food rather than the more dynamic flavors at some of the othe Bury Indian restaurants.

Visited June 2014
Helpful?
Thank MREngineerjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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