Rated 'Poor' as they recovered from a gross error - would have been 'terrible' otherwise!
Be warned – this place disregarded a confirmed advance booking:
"We have reserved a double room for you for 3rd and 4th Jan, 2012, at £70 per night, including breakfast; also a single room for 3rd, which is £45. We look forward to seeing you"
We traveled up from Devon and down from Scotland on the 3rd to attend a funeral the next day. Late afternoon on the day, 3rd, we learned that it had been double-booked!
Not what we needed, and not what is expected from any B&B host – especially one with experience in the hotel business.
An alternative was found, in the Regency House – but although that was a bit more expensive and the B&B made up the difference the experience in that establishment was not ideal and we would rather have stayed in a good B&B than a faded hotel.
We have not yet reported this gross error to the AA site on which we found the address, nor to the Tourist Board, but we have thought about doing so - noting it here for others to see is one of the reasons why TripAdvisor exists.
As stated, it was only because they recovered from a gross error that they were not rated 'Terrible'!
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- Also Known As:
- 83 Whiting Street Bed & Breakfast Bury St Edmunds, Suffolk