If I had read some of these comments before I probably would not have stayed at the hotel. I was in Bury St Edmunds on business and was too tired to drive home so decided to stay the night instead. Reception on arrival was fast simple and friendly, the room was very clean and the hotel was in general. The restaurant was fine with a good choice of meals on the menu and waiter service was very good and attentive. One thing I liked was they had very strong wifi signals all over the hotel so it was nice to sit on the terrace with a cold beer and read the news on my iPad.
I never saw a manager at any time during my stay, no problem because the staff were doing a great job anyway, just an observation.
Breakfast in the morning was great, couldn't fault it at all.
Two things that I thought could be changed to make it an even better place to stay. I was really surprised to see no mini bar in my room, a hotel at this price should offer a mini bar I think, and also I am a Guinness drinker so think they should do away with those cans and get proper draught Guinness in! Just my ideas.
Overall I left very happy and I will be staying again in the future. Thank you
- Official Description (provided by the hotel):
- Formerly the Quality Hotel Bury St Edmunds, this is a modern hotel located close to the historic town of Bury St Edmunds. Dragonfly Hotel Bury St Edmunds is located on the edge of the delightful old town and is in close proximity to Cambridge, Ely and Newmarket, making it the ideal base from which to explore the charms of East Anglia. When choosing hotels in Bury St Edmunds, the comfortable surroundings and great service make Dragonfly Hotel Bury St Edmunds a great choice. ... more less
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- Also Known As:
- Ramada Bury St. Edmunds Hotel Bury St. Edmunds
- Bury St. Edmunds Ramada
- Dragonfly Hotel Bury St Edmunds Suffolk