my first impressions of the hotel were not great. The building itself is dated and tired and could do with a complete refurb this side of 1990 and the service at check in was slow... There is no lift and 1000 stairs to my room.. The room was basic no trouser press, no safe, no iron and a basic bathroom which was reasonably clean! The room itself is again dated and tired and the window didn't shut properly! I stayed in the hotel for 2 weeks while working! I had breakfast and dinner there everyday, The breakfast was a cooked and continental well there was a basic cooked breakfast, some cereal and a toaster that didn't work properly. Also I am a vegetarian and the staff seemed mortified at the fact I asked for veggie sausages for breakfast! The tables in the dining room were sticky also. The dinner meals were slighty better with a larger choice available, although when you had selected the meal they would often come out 30 mins later to tell you that the meal you has ordered was out of stock and not available. The staff were quite friendly and seem to make the most of a bad situation. I wouldn't stay there again!
- Official Description (provided by the hotel):
- Formerly the Quality Hotel Bury St Edmunds, this is a modern hotel located close to the historic town of Bury St Edmunds. Dragonfly Hotel Bury St Edmunds is located on the edge of the delightful old town and is in close proximity to Cambridge, Ely and Newmarket, making it the ideal base from which to explore the charms of East Anglia. When choosing hotels in Bury St Edmunds, the comfortable surroundings and great service make Dragonfly Hotel Bury St Edmunds a great choice. ... more less
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- Also Known As:
- Ramada Bury St. Edmunds Hotel Bury St. Edmunds
- Bury St. Edmunds Ramada
- Dragonfly Hotel Bury St Edmunds Suffolk