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“Fantastic location”
Review of The Angel Hotel

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The Angel Hotel
Ranked #2 of 10 Hotels in Bury St Edmunds
Certificate of Excellence
Reviewed 28 August 2012

Travelled to Bury St Edmund s with a group of more senior cricket players and stayed at the Angel hotel for two nights over the bank holiday weekend
The hotel is beautifully located in the heart of this interesting market town.The cathedral is a 150 yard flat walk from the hotel and there a superbly maintained park gardens 100yards away.The town itself is all easily assessable on foot.
The hotel staff will willingly park guests cars and will return them to the front of the hotel when given 30 minutes notice .
The hotel itself is an impressive building from the front with an abundance of hanging baskets and window boxes.
The lobby and check in staff were polite and helpful, and the lobby itself is modern and clean
The room we were located had twin beds, which were clean and comfortable , but may of been a little to soft for some !
We were told our room was due for a refurbishment , and upon close inspection it did have some signs of wear.
The en suite bathroom had a shower unit, wall mounted above the bath and a soft curtain screen, although it was in working order it was very dated and ''tired'.
Others of our party were very complimentary of there accommodation, which had been refurbished .
The hotel was very busy , and arriving early for breakfast was a must. We had no difficulty and were immediately seated in the high ceilinged modern breakfast room.
There was a good choice of all the 'normal' breakfast fare.
The food was nicely presented and of a good quality.
The staff , who were mainly of eastern European origin , were, polite efficient and always smiling.
This hotel was ideally positioned, and good value for money , we would have no hesitation in returning .

Room Tip: In our front facing room was no issue of any noise disturbance , and there was a view of the cathe...
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  • Stayed: August 2012, travelled with friends
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Thank bjwren1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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989 - 995 of 1,233 reviews

Reviewed 26 August 2012

We didn't stay at this hotel, but just popped in for a couple of cocktails. Very nice drinks served by the barman. Couldn't find a menu so we didn't stay to eat.
The furniture is not for the vegetarians.

  • Stayed: August 2012, travelled as a couple
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Thank itallian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2012

Nicely decorated hotel with very distinctive features inside.
Staff were very helpful even though there was a wedding going on.
The outside was very colourful with Ivy and flowers everywhere.
Great place to sit outside and have a drink watching the world go by.

  • Stayed: August 2012, travelled as a couple
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1  Thank DGY-Eaglescliffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2012

This was a wedding anniversary stay of 3 nights midweek. As when we stayed previously we found the staff friendly, welcoming and efficient. The room was 218 (William Tassell Suite) and was delightful (see room tips for more information). We had our border collie with us and he was made very welcome by everyone.

We had originally booked a DBB deal (The Grape Escape) in one of the Courtyard rooms, but decided to upgrade to a Junior Suite and were surprised not to be offered a similar deal to encourage us to dine in rather than go out to eat in the town. However, after a bit of a false start, we negotiated an offer which meant that we received a free bottle of Italian wine, (advertised as £35 on the wine list) with each meal. The dinners were superb and the ambiance of the Cathedral Gardens facing restaurant was informal and lively (despite the fact that we stayed midweek). Waiter service breakfast was also exceptional.

All in all a great stay and we would definitely visit again. We agree that some areas of the hotel (mainly corridors) are looking a little careworn, and could do with some work, but really nothing to complain about. We have also stayed in the sister hotel Salthouse Harbour in Ipswich and would thoroughly recommend it - especially the Penthouse Suites.

Room Tip: We stayed, with our dog, in room 218 (William Tassell Suite) which is apparently the best room in t...
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  • Stayed: August 2012, travelled as a couple
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1  Thank CDandB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2012

With a friendly welcome from the very helpful staff, easy check in, and very nice comfortable rooms I don't hesitate to recommend this hotel. We booked through booking.com which was easy and gave us a discount. The hotel is lovely with lots of quirky ornaments and design features. The bed was very comfortable and we both had a good nights sleep. It is bang in central Bury opposite the Abbey and very near the Cathedral (well worth a visit too). The breakfast is very good too, from a menu not a buffet so freshly cooked, with a wide range of leaf teas or coffee. Not the cheap option but well worth the money.

Stayed: August 2012, travelled as a couple
2  Thank Garforthsoulmates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2012

Nothing outside to confirm you've reached your destination, and noone answered the phone when I called to verify the unlabelled building was the hotel.
No indication of where to park but discovered pay and display out front, and small car park out the back where you have to block each other in and leave your keys with reception - if they don't answer the phone, can they be trusted to get you out in the morning?
Inside the building the decor is lovely but
and you stumble accross reception rather than being guided by the odd sign or 2.
After 2 hours in the car this was all a bit frustrating!

I was taken to my room - nice touch, but the decor got progressively worse. The walls were yellow and battered and I suddenly felt I was in a different hotel.

All very clean and comfy bed so good nights sleep which is the main thing, just wish they got the basics right.

  • Stayed: August 2012
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1  Thank SunshineRocksEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2012

We stayed at The Angel for our honeymoon and we try and go back as often as possible - we love it. Great food, staff and suroundings. The abby gardens opposite, cathedral and many lovely shops, cafes and restaurants. Well worth a visit :))))

  • Stayed: August 2012, travelled as a couple
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Thank Sarah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Angel Hotel

Address: 3 Angel Hill, Bury St Edmunds IP33 1LT, England
Region: United Kingdom > England > East Anglia > Suffolk > Bury St Edmunds
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Bury St Edmunds
Price Range: £114 - £199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Angel Hotel 4*
Number of rooms: 78
Official Description (provided by the hotel):
This Georgian ivy clad 4 star boutique hotel and restaurant in Suffolk surprises with a twist of urban chic. Our Suffolk hotel is right in the heart of Bury St Edmunds town centre and everything is just a step from here. Explore winding, cobbled, shop filled streets and a plethora of ancient architecture on the doorstep. Once inside, The Angel Hotel is a curious contrast of comfy contemporary design with touches of exotic grandeur. Warm leather sofas vie for your company in the lounge, which is filled with curiosities, pop art, eccentric oddities and cool vintage furniture. It is a hotel of many different aspects all artfully blended together into an exciting package and the bedrooms are no exception. The Angel Eaterie has a great reputation and dining here is a culinary treat. Take the steps down into the decadently curious Wingspan Cocktail Bar & Lounge located in the 12th Century vaults under the Hotel. Wingspan is the perfect location to meet with friends, for pre-dinner drinks, or simply to relax after a long day. ... more   less 
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Also Known As:
Angel Hotel Bury St Edmunds
Angel Bury St Edmunds
The Angel Hotel Bury St Edmunds, Suffolk

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