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“It was just above average...”
Review of The Angel Hotel

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The Angel Hotel
Ranked #3 of 11 Hotels in Bury St Edmunds
Certificate of Excellence
Reviewed 4 December 2012

I might be a bit harsh but for the money it was perhaps a bit out dated and lacking in areas. The food was great as was the lay out of the bar and eating area. The location is perfect to anyone who hasn't been to bury as it's slap bang in the middle. As for the service, that was also top notch. BUT, the the rooms i found very out dated and basic. Though there are many areas of greatness, arguably the most important area didn't allow me to give it a 4 or 5 star!

  • Stayed: December 2012, travelled as a couple
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Thank gary m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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915 - 921 of 1,206 reviews

Reviewed 2 December 2012

Arrived at the angel drove into the archway went to reception asked where do i park? as cars in front of me, leave it there a porter will be there with you in second he explained it will be moved in to the car park out the front at night, and must be moved by myself at 1pm Sunday ok by me.the porter took our luggage to reception and then to our room ,the room was lovely and clean, bottle of bubbly on ice waiting and a coffee caffetier that was a lovely touch ,breakfast was lovely and staff were great and very attentive . now the drawbacks only one dark rum you couldnt have captain Morgan rum and coke they give you Havana dark rum and a bottle of Pepsi lets face it who wants to drink half a bottle of pepsi after you have drunk your shot of rum theres no such thing as a splash of coke,we then ordered a gin and tonic told to sit down and would be delivered to table the gin and tonic had cucumber bits floating in it ! we didnt order that part ok if you like cucumber but at least ask dont just chuck it in at almost 12 pounds the two drinks ! it might look nice but try drinking it ! but lets not end moaning a great stay at a lovely building, warm fire, lovely sitting areas beautiful design and some great features .so to all the staff thank you very much for a great stay

  • Stayed: December 2012, travelled as a couple
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Thank leolion123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2012

Having stayed in the hotel a couple of years ago we had lunch on this occasion and really enjoyed the meal and service....the lounge and real fire give a special feel for a delightful hotel/restaurant.....

  • Stayed: September 2012, travelled as a couple
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1  Thank JoeandCaroline2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2012

Called in here for coffee and a 'warm up' whilst visiting the Christmas market outside in the town and abbey.. Sat on comfy settees in front of a roaring log fire with delicious coffee and fresh from the oven nibbles. Beautifully decorated and individual lounge area just off reception. A perfect start to our weekend away visiting stately homes dressed for Christmas.Thank you to all the staff we met.

  • Stayed: November 2012, travelled with friends
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Thank MX19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2012

My wife and I recently stayed at the Angel Hotel for one night and had a fantastic stay. The staff were very accommodating to our needs and assisted us with parking our car and a bucket of ice for the room. The restaurant was very nice as well and I would recommend dinner there if you have the chance. Very cool that Charles Dickens once stayed in that very hotel and it definitely has a stately feel to it. The lounge outside of reception was very nice and had a nice warm fire going. Would definitely stay again if we are ever in Bury!

  • Stayed: November 2012, travelled as a couple
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Thank druryk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2012

Our weekend short break package was not bad value. However, the room we had in the annexe overlooking the courtyard was disappointing in that it was poorly lit and not sufficiently sound-proofed from other rooms. The bathroom was down 3 steps with a handrail that limited access to the bath - which could be a problem for others less able. The staff were very attentive and helpful - especially the porters. The breakfast was excellent with good choice and quality. Our main issue was with the evening meal: the restaurant itself has a wooden floor and is set out in such a way that sound reverberates around the room. A quiet conversation is out of the question and there is no feeling of intimacy. The food was attractively presented but we felt it was over-priced for the nature of some of the dishes served. We would consider a return visit but would request a room in the main hotel and probably would not have our evening meal in the restaurant again.

Room Tip: Avoid the annexe!
  • Stayed: November 2012, travelled as a couple
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Thank RubynLouis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2012 via mobile

We stayed on a busy Friday night and arrived after a long day to a beautifully designed room. The individual touches and high quality finish are superb. The bed was super comfortable, thank you! The modernisation of this grand town centre has been sensitively carried out and will suit all ages of traveller. We were also shown to the Vaults, the new over 25's underground bar which had a lovely relaxing and unwinding vibe away from the busy restaurant and lounge. The porters are to be commended on a fantastic job as they have to move cars around a tight car park and negotiate the front town parking rules. Our car was always available when we wanted and they took great care of the bikes we were travelling with. Nothing is too much trouble at The Angel. The Breakfast menu was excellent with a super choice from everything you could possibly want. The smoked salmon with poached eggs on a toasted bagel was a delicious change and my husband thoroughly enjoyed the local sausage and bacon dish. Keep up the good work!

  • Stayed: November 2012
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Thank londonwilma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Angel Hotel

Address: 3 Angel Hill, Bury St Edmunds IP33 1LT, England
Region: United Kingdom > England > East Anglia > Suffolk > Bury St Edmunds
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Bury St Edmunds
Price Range: £94 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Angel Hotel 4*
Number of rooms: 78
Official Description (provided by the hotel):
This Georgian ivy clad 4 star boutique hotel and restaurant in Suffolk surprises with a twist of urban chic. Our Suffolk hotel is right in the heart of Bury St Edmunds town centre and everything is just a step from here. Explore winding, cobbled, shop filled streets and a plethora of ancient architecture on the doorstep. Once inside, The Angel Hotel is a curious contrast of comfy contemporary design with touches of exotic grandeur. Warm leather sofas vie for your company in the lounge, which is filled with curiosities, pop art, eccentric oddities and cool vintage furniture. It is a hotel of many different aspects all artfully blended together into an exciting package and the bedrooms are no exception. The Angel Eaterie has a great reputation and dining here is a culinary treat. Take the steps down into the decadently curious Wingspan Cocktail Bar & Lounge located in the 12th Century vaults under the Hotel. Wingspan is the perfect location to meet with friends, for pre-dinner drinks, or simply to relax after a long day. ... more   less 
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Also Known As:
Angel Hotel Bury St Edmunds
Angel Bury St Edmunds
The Angel Hotel Bury St Edmunds, Suffolk

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