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“A real treat”
5 of 5 bubbles Review of The Angel Hotel

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The Angel Hotel
Ranked #4 of 11 Hotels in Bury St Edmunds
London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A real treat”
5 of 5 bubbles Reviewed 7 May 2014

This is just a lovely classy place to stay. We are often in BSE for work and although it's a bit more than we usually pay for accommodation, it's always worth it. Rooms are lovely, and one time we got upgraded too when bad weather meant we had to stay longer than planned. Best thing is the breakfasts though. Suffolk breakfast, eggs benedict, loads of options. Brilliant.

Room Tip: If you can afford to upgrade it's well worth it, but all lovely.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,132 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (281)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Bury St Edmunds, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 May 2014

Booked for my son's 18th birthday suprise for him & his girlfriend. Hotel allowed me to take my own champagne in, which they put on ice in their room ready for their arrival. Room service 24/7 & good attendance from waiting staff.

Room Tip: The first floo rIvy Suite has superb views with a balcony which opens up to overlook the Angel Hill...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leatherhead, United Kingdom
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed 6 May 2014

We stayed here in April. Very good central location with the market, shops & restaurants within minutes and the Abbey Ruins directly opposite. The service was good with a nice cosy atmosphere but our room was basic and the bathroom was quite small for the price they charge per night. We only ate breakfast in the hotel which was very nice & included in our package but if you were paying for the breakfast again I think it was overpriced. All in all, a very pleasant stay but a bit expensive for what you get.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beverly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bury St Edmunds, United Kingdom
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

A one night stay that included a trip to Newmarket Races (transport provided by the hotel), an evening meal and breakfast.
The Angel is very local and so I would not stay here very often but this was a special treat for my girlfriend and I.
The Angel is a stunning hotel and the staff are really helpful.
The evening meal and the breakfast could not be faulted.
I would award 5 stars for everything.
Thank you Angel

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mrnick99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aylesbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 23 April 2014

We booked a long weekend at this hotel but then had to change our plans because a late finish by our builder meant we had to move the weekend we had planned to stay. We phoned and asked if we could move our stay to another weekend and we also stated we would be happy to pay a fee for changing our booking or a premium for changing to a more popular weekend. My husband was told ( and I quote) "tough - too bad!". So this hotel has been happy to pocket £650 and wasn't prepared to discuss an alternative. Not impressed at all and does Bury St.Edmunds no favours either.

Stayed April 2014, travelled as a couple
Helpful?
17 Thank Angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 21 April 2014

We have just returned from 3 nights at The Angel Hotel and were very pleased with the level of service and accommodation. Once we had been met by the very helpful gentleman who parked our car and carried our luggage to our room, we sat down in the lounge area for a meal of which the quality was excellent! We also took a well behaved dog and the staff could not have been more helpful to ensuring her stay was as good as ours. We were in room 462 which had been newly decorated and was in a quiet part of the hotel. It was very clean and the bed was huge and very comfortable. All our needs were met and by friendly accommodating staff. We will certainly go back again. Thank you to everyone at The Angel Hotel for making our stay enjoyable! (My only criticism are of the breakfast staff who are young and not as warm in the morning!)

Room Tip: Ask for a newly decorated room on booking.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janesweetie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Anglia
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 20 April 2014

We reserved for afternoon tea today . Shown to a dimly lit lounge more suitable for evening drinks rather than a spring afternoon Sunday Tea. The tea arrived and the scones and cream never came. We waited and waited and waited. Why not bring the tea with the scones? What is so difficult and challenging, surely this is a simple task? Very poor service, and 3 disappointed customers having to go else where with no intention of returning.

  • Stayed April 2014, travelled solo
    • Service
Helpful?
4 Thank noir5656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Angel Hotel

Property: The Angel Hotel
Address: 3 Angel Hill, Bury St Edmunds IP33 1LT, England
Phone Number:
Region: United Kingdom > England > East Anglia > Suffolk > Bury St Edmunds
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Bury St Edmunds
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Angel Hotel 4*
Number of rooms: 78
Official Description (provided by the hotel):
This Georgian ivy clad 4 star boutique hotel and restaurant in Suffolk surprises with a twist of urban chic. Our Suffolk hotel is right in the heart of Bury St Edmunds town centre and everything is just a step from here. Explore winding, cobbled, shop filled streets and a plethora of ancient architecture on the doorstep. Once inside, The Angel Hotel is a curious contrast of comfy contemporary design with touches of exotic grandeur. Warm leather sofas vie for your company in the lounge, which is filled with curiosities, pop art, eccentric oddities and cool vintage furniture. It is a hotel of many different aspects all artfully blended together into an exciting package and the bedrooms are no exception. The Angel Eaterie has a great reputation and dining here is a culinary treat. Take the steps down into the decadently curious Wingspan Cocktail Bar & Lounge located in the 12th Century vaults under the Hotel. Wingspan is the perfect location to meet with friends, for pre-dinner drinks, or simply to relax after a long day. ... more   less 
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Also Known As:
Angel Hotel Bury St Edmunds
Angel Bury St Edmunds
The Angel Hotel Bury St Edmunds, Suffolk

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