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“Great food but hotel is second rate and very noisy at night” 2 of 5 bubbles
Review of Ravenwood Hall Country Hotel

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Ravenwood Hall Country Hotel
Ranked #2 of 11 Hotels in Bury St Edmunds
Certificate of Excellence
Lavenham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great food but hotel is second rate and very noisy at night”
2 of 5 bubbles Reviewed 29 June 2011

Find out if there is a function taking place before you book. Our stay was a disaster as 60 Irishmen having a barbecue on the lawn decided to invade the hotel at 11pm and have a party until 1am! When they finally left, we heard some of the staff having a drink until 3am! As we were in a room directly above the bar, we had a miserable time. We paid £210 for the night and so you would have thought a peaceful night was guaranteed - but no.

The hotel is a period property and so you expect a character-ful property but, in my view, it is a bit tired with wonky plumbing.

Shame because the restaurant was memorable.

We will not stay again!

  • Stayed June 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Etraveler58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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604 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (172)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Bury St Edmunds, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 16 June 2011

I have stayed a this hotel on a number of occasions in the past also dined here with friends and family and I had my Wedding reception here a few years ago, the hotel staff and house owners are very polite and welcoming and always go the extra mile to make you feel special, I think the Ravenwood Hall takes some beating in this area and i would reccomend this to evryone, the ground are amazing and the hall its self has a great atmsphere,

I cant see how people can moan about this hotel - must be a favourite pass time for them!

  • Stayed August 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ramplins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 16 May 2011

Thoroughly enjoyed a Sunday night break for 2 people at this lovely 16th Century house. Dinner, bed and breakfast for only £103 for the two of us ! Amazing value!
The food is top class, the setting beautiful, and the staff very helpful and friendly. The breakfast waitress, in particular, was superb!

Room Tip: go on ` special offers`
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  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank clb2362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 April 2011

This hotel is a gem.

A home from home - very well run hotel - very personal and attentive service - beautiful grounds and buildings - real and genuinely caring staff - really nice food - can't recommend it highly enough!

Many thanks especially to Yvonne, Maeve and Becky.

  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Maggie_and_Ian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clacton-on-Sea, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 April 2011

Having just completed our fourth two-day stay at Ravenwood Hall within the space of 18 months I must say it has become our favourite place for a short break. The hotel is situated in lovely grounds with very friendly and attentive staff that combine well to make a truly wonderful stay. Two of our visits were to celebrate my mother’s 90th and 91st birthdays. Yvonne and her staff always make such a fuss of Mum that she cannot wait to return for another visit. To that end we are planning two further visits this year in July and October, health permitting.

We particularly look forward to breakfast so we can engage in conversation with waitress Maeve as she is such a bubbly, caring and thoughtful person. It is probably unfair to single out one particular member of staff but she really is one of life’s treasures. Breakfast for us at Ravenwood without Maeve is unthinkable and we check when we book to ensure sure she will not be away on leave during our stay.

We always stay in the same two adjacent Mews rooms as we require one with disabled access and a low level bed. These rooms are always very clean and well presented. Restaurant food is truly excellent and served in very pleasant surroundings.

Negatives are indeed very hard to find. The gravel driveway which runs close to the Mews rooms can, at times, be a slightly irritating source of traffic noise particularly if you are, like me, an early to bed person and a very light sleeper. It is a shame that the driveway changes from tarmac to gravel at this point although I suppose from an aesthetic point of view it is better that way.

We are looking forward to our next visit which cannot come soon enough!

  • Stayed April 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mart46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 15 February 2011

Warm welcome at a friendly family run hotel.
The main hall looks original very quaint and what appear to be some eccentric staff.
Meals are bespoke
Ideal place to come for quiet weekend staying in one of the mews.
My only faulting with the stay was the shower curtain was very dirty and greasey
Would not put me off staying again.

  • Stayed February 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mlbuster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Church Crookham, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 16 January 2011

We were here with friends for a 2 night new year break, with the new year's eve party on the first night, which was a good party, although the tables of ten were on the cramped side, eight would have been much more comfortable. Food was good, although no choice as to what you could have as far as I could tell, entertainment not bad with the local mobile disco doing his best Tony Blackburn impression. Still, music choice wasn't too bad which suited a reasonably senior crowd, not much to complain about.

The hotel is very atmospheric, steeped in history, although some of that history is unknown. I agree with some of the other comments on here, particularly with regard to room ventilation and the pathetic TV, the like of which you used to find in cheap B&Bs 20 years ago! Satellite TV you won't find here, nor flat screen technology. Some of the decoration in the rooms also leaves alot to be desired, ripped curtains, curtains that don't meet in the middle, thereby daylight in the early hours a potential problem, and this in one of their best four poster rooms.

Service downstairs was a bit hit and miss, the senior staff in the restaurant are excellent, you feel sure they've worked in some top hotels and restaurants but the junior staff, friendly as they are, are lazy and work shy. Also the food on our second night was beautifully presented but some over- and some under-cooked.

To sum up, a lovely place with a very pleasantly relaxed atmosphere, a little too close to the A12 for a really peaceful night's sleep, some attention required to fixtures and fittings and also to training of the junior staff and not competitive from a value point of view, it's not a particularly cheap place to stay, and thereby should meet consistently high standards throughout, I feel.

  • Stayed January 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank AandA2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ravenwood Hall Country Hotel

Property: Ravenwood Hall Country Hotel
Address: Mouse Lane | Rougham, Bury St Edmunds IP30 9JA, England
Region: United Kingdom > England > East Anglia > Suffolk > Bury St Edmunds
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 11 Hotels in Bury St Edmunds
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ravenwood Hall Country Hotel 3*
Number of rooms: 14
Official Description (provided by the hotel):
One of the most historic hotels in Bury St Edmunds, steeped in nearly 500 years of history. Set in seven acres of landscaped woodlands and gardens, this country house hotel is easily accessible from the main A14. Whether your visit is for business or pleasure, you will find a winter fireside welcome and a summer poolside welcome. Whatever your needs, you will find a little luxury in the atmosphere of a country home. ... more   less 
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Also Known As:
Ravenwood Hall Country Suffolk
Ravenwood Hall Country Hotel Bury St Edmunds, Suffolk

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