I booked over the phone after purchasing a voucher for Mothers Day via "Buy a gift.com" which included two course lunch, spa facilities for the day, and three 25 minute treatments. (fantastic website, great deals) for me and my mum for 11th March. No hassle at all when calling to book in and was sent confirmation via email.
I even got a courtesy call the day before our arrival which is quite rare!
We arrived a little late due to the weather conditions but once we sat inside we were given a key for our changing room and my mum enjoyed a coffee whilst we filled in our lunch pre-order. The staff member was fantastic who greeted us, a young gentleman who gave us a tour. There was dressing gowns and slippers, much to our surprise, in the locker as my confirmation said they weren't included.
It was busy, yes, but not exceptionally so, and we managed to use the facilities for a couple of hours before our first treatment. The therapists were lovely, each treatment was 25 minutes, no more, no less and we really felt pampered. The conservatory where we waited was really nice, heated floor too! The treatments went on clockwork, fantastic service and we weren't waiting for long at all, right on time. We also had double treatment rooms.
The lunch I also must mention, really good portions and the scones were really nice too. Staff again, were good. Everyone walking around in dressing gowns, didn't feel uncomfortable at all.
I really enjoyed Clarice House and would definitely go again, my mum keeps mentioning how fantastic it was. Surprised of the few negative reviews on here so thought I'd post about my experience.
- Also Known As:
- Clarice House Hotel Bury St. Edmunds
- Clarice Hotel Bury St Edmunds
- Clarice Spa Bury St Edmunds
- Bannatyne Spa Hotel Bury St Edmunds Suffolk