Took my sister here for her b'day - had a truly lovely day. Spa area beautiful but much too cramped (visited mid week!not even in the school holidays!) treatments were wonderful (scalp massages) and food pleasant. Only downside was the place was HEAVING and as a result staff were stressy and (some) lacked customer service - had to wait ages for food and drinks, reception staff both in the lobby and in the salon were rude/dismissive although the therapists were very friendly. A shame about some of the staff and the busyness of the place as it takes away the personal touch and relaxation. Still, all in all a lovely day but by no means faultless!!!!
- Also Known As:
- Clarice House Hotel Bury St. Edmunds
- Clarice Hotel Bury St Edmunds
- Clarice Spa Bury St Edmunds
- Bannatyne Spa Hotel Bury St Edmunds Suffolk