I've been to a few spas and this was amazing! Arrived at 8:30 to check in. All staff were attentive & welcoming, sat us in the restaurant and offered us breakfast or drinks. We filled in necessary forms, chose lunch & had a tour. We changed & entered the pool, sauna, steam room and lounging area to find it almost empty so we got to use the facilities alone to start the day, which was lovely! More people arrived until it was rather busy after lunch but we never felt crowded. There were plenty of loungers around the pool so always somewhere to sit. The treatments were punctual, wonderful & the staff always professional yet friendly. Plug sockets were available & hair dryers provided. The lunch menu was extensive and the food was awesome, plus there was a bar! :) There was also an outside seating area at the front of the hotel. At no time did I ever feel rushed or like I was an inconvenience. Overall, I would rate this place highly. If I had to choose something to moan at... it would have to be the party of 4 that were seated next to us in the dining room that asked to be moved to a shady area (on the first sunny day of the year so far!!!) They could easily clear an area and have an outside jacuzzi or 2, to run alongside their inside one as there's a perfect spot there, plus some tables & chairs. My friend and I came a very long way for our superior day and we were not disappointed! Next time we book, we'll be adding a sleep over in one of the rooms. The staff are a credit to Clarice house.
- Also Known As:
- Clarice House Hotel Bury St. Edmunds
- Clarice Hotel Bury St Edmunds
- Clarice Spa Bury St Edmunds
- Bannatyne Spa Hotel Bury St Edmunds Suffolk