We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Anniversary treat” 5 of 5 bubbles
Review of Swan Hotel & Spa Lavenham

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Swan Hotel & Spa Lavenham
Ranked #1 of 1 Hotels in Lavenham
Certificate of Excellence
Brighton, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Anniversary treat”
5 of 5 bubbles Reviewed 18 August 2013

Well what can I say. We stayed for 2 nights and it was perfect. The staff, nothing is too much trouble. The rooms stunning. The food, well breakfast is lovely everything is so fresh and tasty and we had dinner both nights in the main dining room which was delicious. If you want a treat then go to The Swan. To all the staff thank you so much you are a credit.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SuzianneR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IngoWiangke, General Manager at Swan Hotel & Spa Lavenham, responded to this review, 19 August 2013
Dear Suzianne

Thank you so much for you kind comments, I am ever so pleased to read that you enjoyed every moment of your stay. We look forward to welcoming you back.

Kind regards
Ingo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,128 reviews from our community

Traveller rating
    779
    238
    76
    19
    16
See reviews for
145
734
20
28
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (276)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Cambridge, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 15 August 2013

What a lovely hotel this is. The dining room is splendid, and we had ordered a bottle of champagne for our room, which again was very nice, the whole experience was very special. We had a lovely meal in the formal dining room and the staff are very pleasant and helpful. The only slight problem was that because it was very hot we had the windows open and a generator kept going well into the night. In the cold weather I am sure this would not be a problem.

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Margaret F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IngoWiangke, General Manager at Swan Hotel & Spa Lavenham, responded to this review, 19 August 2013
Dear Margaret

Thank you for taking the time to share your experience and your kind comments; I will pass them onto the team. We do hope to welcome you back in the winter months, perhaps when we have the beautiful fires lit.

Kind regards
Ingo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
115 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 15 August 2013

Recently treated ourselves to a night away at The Swan and were very impressed. The room was a decent size and the ensuite bathroom was spacious and clean. After early evening drinks in the bar, we ate in The Brasserie restaurant - the meal was excellent as was the service. The hotel is full of character and has a lovely atmosphere - can't praise the staff enough, the service we received here was among the best we have had in any hotel. Highly recommended!

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mbk09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IngoWiangke, General Manager at Swan Hotel & Spa Lavenham, responded to this review, 19 August 2013
Dear Mbk09

Thank you for your glowing review; we are so pleased you enjoyed your treat at The Swan and hope to welcome you back again soon.

Kind regards
Ingo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Diss, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 11 August 2013

A lovely hotel in a lovely village.
So nice to be looked after by staff who have been properly trained.
If your room has windows which open to the street and the weather is hot you will be woken early by the traffic noise.

Room Tip: Ask for one which does not have windows opening to the street.
See more room tips
  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Brendan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IngoWiangke, General Manager at Swan Hotel & Spa Lavenham, responded to this review, 19 August 2013
Dear Brendan

Thank you for taking the time to share your experience, I will pass your comments on to the team. We hope to welcome you back soon.

Kind regards
Ingo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 August 2013

Local to Lavenham, we would like to say what a great decision we made in having our Wedding Celebrations here. Standard of Service,Food and Organisation absoulutely excellent. Friendly and personal. Thanks to everyone for a memorable time.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank peter f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IngoWiangke, General Manager at Swan Hotel & Spa Lavenham, responded to this review, 19 August 2013
Dear Peter

Congratulations again on your wedding and thank you for choosing The Swan to celebrate this special occasion. I am pleased we helped make it that little bit more memorable.

We hope to welcome you back soon

Kind regards
Ingo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath, United Kingdom
Level Contributor
274 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 9 August 2013 via mobile

We stayed for three nights at the Swan and enjoyed every one of them. First the building has splendid character, beams outside, beams inside, cushioned with "mind your head" on the ups and downs passages of the first floor. Reception was very welcoming, as we're the staff throughout our stay. Our room was large with a seating area and well furnished, no chain hotel room stuff here. The bathroom was compact but had everything and a good shower. The bed was comfortable and the room very quiet, so we slept well.
We went down the (included) breakfast menu from the full Suffolk fry-up through Eggs Benedict to smoked salmon and scrambled eggs and everything was excellent. We had dinner in the Gallery restaurant twice, both times good, and we enjoyed the bar; again always with friendly, happy service.
Wifi is free in the room and the public areas and so was parking, easy in either the hotel car park and on the street (Lavenham, bless them, has free parking everywhere).

Stayed July 2013, travelled as a couple
Helpful?
1 Thank BarrieLV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 6 August 2013

We stayed at the Swan to celebrate a special birthday, we couldn't have made a better choice. The hotel is a delight, the staff a credit to themselves and the management, and the village of Lavenham is straight off the front of a chocolate box. Our room (57) was spacious with a huge bed, sofa, armchair, desk and large tv and oak beams in all sorts of places. Coffee and tea makings were in abundance and the bathroom small but adequate with excellent toiletries. Inexplicably the safe is on the floor in the wardrobe...to access it you would literally have to prostrate yourself in front of it...not great. A fan is provided but we were staying during the recent heatwave and it didn't really help but was better than nothing.
We ate breakfast and dinner in the Gallery restaurant. Excellent food, beautifully presented and piping hot. The service was both friendly and professional. We enjoyed afternoon tea in one of the many lounges, the meringue swans looked too pretty to eat, but we managed! The garden is lovely. We enjoyed our after dinner coffee there on our first evening and the petit fours that were served came on a slate tray with Happy birthday iced across it, a nice touch. There is a small car park at the rear of the hotel but plenty of parking in the streets nearby and amazingly , to us Londoners, it was free!
We would absolutely recommend this hotel and look forward to a return visit.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank gottacruise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Lavenham
16.0 mi away
Salthouse Harbour Hotel
10.9 mi away
Hintlesham Hall
Hintlesham Hall
#1 of 1 in Hintlesham
4.5 of 5 bubbles 945 reviews
8.2 mi away
Stoke by Nayland Hotel, Golf & Spa
Show Prices
Show Prices
Show Prices
20.9 mi away
Seckford Hall
Seckford Hall
#3 of 4 in Woodbridge
4.0 of 5 bubbles 952 reviews
18.9 mi away
Bedford Lodge Hotel
Bedford Lodge Hotel
#1 of 8 in Newmarket
4.5 of 5 bubbles 843 reviews
18.0 mi away
Tuddenham Mill
Tuddenham Mill
#1 of 1 in Tuddenham
4.5 of 5 bubbles 661 reviews
Show Prices
Show Prices
Show Prices

Been to Swan Hotel & Spa Lavenham? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swan Hotel & Spa Lavenham

Property: Swan Hotel & Spa Lavenham
Address: High Street, Lavenham, Babergh District CO10 9QA, England
Region: United Kingdom > England > East Anglia > Suffolk > Babergh District > Lavenham
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
Ranked #1 of 1 Hotels in Lavenham
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Swan Hotel & Spa Lavenham 4*
Number of rooms: 45
Official Description (provided by the hotel):
Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel & Spa in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of AA 4 Red star, two AA Rosettes & Visit England Large Hotel of the Year 2013. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic old bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st century innovation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Hotel.de, Priceline, HotelsClick and Hotels.com so you can book your Swan Hotel & Spa Lavenham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lavenham Swan Hotel
Swan Hotel & Spa Lavenham Suffolk

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing