I stayed here for the 2nd time visiting old haunts, family & friends. The reception & bar staff were excellent, very polite & eager to help. My room was lovely, well appointed and with excellent wifi connection. the downside ..As a single traveller I decided to take room service. On placing my order on the 2nd evening I was informed that my room menu was old & my choice subsequently unavailable (it had been the evening before !) breakfast was a comedy.. I had two hot drinks delivered, no orange juice (although requested) & no butter or cereal spoon on my tray... Yes I will return as it still remains my favourite place to stay when in the area.. However, there needs to be better communication & co-ordination to live up to its otherwise excellent reputation .
- Official Description (provided by the hotel):
- Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel & Spa in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of AA 4 Red star, two AA Rosettes & Visit England Large Hotel of the Year 2013. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic old bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st century innovation. ... more less
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- Also Known As:
- Lavenham Swan Hotel
- Swan Hotel & Spa Lavenham Suffolk