We were a group of six and stayed in the annex in the superior rooms. The good first…on arrival staff were friendly and we were made to feel welcome; this continued throughout our stay [2 nights], breakfasts were served promptly, to everyone’s tastes and all requests were accommodated without any fuss. The sheets and towels were spotless, there was seating in all the rooms so you weren’t reliant on the beds if you wanted to sit in the rooms for a while and the beds were comfy. Drinks, including water were provided. Water specifically as notices were up saying not to drink the tap water due to its source. The shower’s worked well with plenty of hot water. As said above the staff were good and this continued after check out as a couple of items were left behind. We were contacted by phone and as we were already some distance away these were posted to us at no extra cost which was very much appreciated.
The not so good…this applied mainly to the rooms; the entrance doorways and decoration was tired. In our room the carpet was grubby with stains around the dresser + the loo was not clean, although we didn’t notice this until late at night so cleaned it ourselves. The bathroom window was small with plants growing outside making it even more dark. Two people stayed on the ground floor; in all honesty that room was a little dull, getting out of the bed meant being careful not to trip on the fire hearth + the space between the second chair and the bed end, which was pointedly sharp, was not much, we ended up moving the chair to allow for space. Additionally once inside the door relied on the Yale lock to open it. This proved difficult and in my view the D handle on the outer door would be better placed on the inside. Something when mentioned to staff had apparently been brought to their attention before, so not just a problem experienced by us! Be mindful if you book a ground floor room if you think disabled access will be easy as there are two steps to negotiate with no ramp for a wheelchair. All rooms experienced traffic noise but then it is on a main road so to be expected. Rooms are not that well soundproofed as we could hear snoring and people in the corridor. In the two upstairs rooms the loo seat moved when you sat on it. This was mentioned to staff who repaired it but shortly after it went back to slipping again.
Not sure if the food at lunch or dinner is good as we only had breakfast. Did the good service outweigh the shortcomings of the accommodation so that we would stay again, probably not. Is it a good base to explore Constable country, yes.
- Official Description (provided by the hotel):
- A True East Anglian Inn! A traditional Inn with 14 bedrooms all but one of which are en-suite. We pride ourselves on the warmth of our welcome to all guests and 'regulars.' Our food is fantastic, traditional English style fayre and the bar is as popular with locals as it is with visitors. Almost uniquely to Long Melford, we offer live entertainment throughout the year for your enjoyment. There is ample parking at the rear and a large garden as well as a huge patio area with an equally huge, heated parasol. A quick pint, a family get together or a week's holiday - whatever the occasion ...We look forward to welcoming you. ... more less
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- Also Known As:
- The George And Dragon Inn
- The George & Dragon Hotel Long Melford
- The George & Dragon Inn Long Melford, Suffolk