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“wonderful stay”

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Premier Inn Newmarket Hotel
Ranked #2 of 8 Hotels in Newmarket
Certificate of Excellence
Surrey, United Kingdom
1 review
“wonderful stay”
5 of 5 bubbles Reviewed 25 July 2014

I chose this hotel for distance to my event and the value of money and I wasn't expecting much but I was so surprised the staff were so friendly and helpful. The room was clean and so comfortable. The food was so good and quick and really quality. The parking which I had worried about was fine and there were plenty of places. The pre booking online and meal deals made it so quick to book in and out. Fantastic.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samantha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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451 reviews from our community

Traveller rating
    224
    148
    55
    13
    11
See reviews for
108
146
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Bexhill-on-Sea, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

Stayed for 4 nights here. First room offered looked out across a/c machinery on the roof adjacent to window (Rm 125). Friendly, helpful receptionist moved us to Rm 321 with views across the hillside gallops.
Only thing that lets it down is the parking across the road in a multi-story.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cliff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maidstone, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

Wow, what a great hotel. I have stayed in some high class hotels over the world but I must say this is by far one of the best.
The staff were very polite and friendly.
The rooms very clean and modern.
All in all it was a great hotel and we could not have asked for anything better.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CONEDONKEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

I stayed on business. Arrived after driving 5 hours to be welcome by a friendly guy at the front desk. He gave me everything I need and directed me to my room.

A bit later I realised I had forgotten my phone charger so I pop to reception and asked if they had any. He looked through all they had and when he didn't have one. He called the tesco superstore and asked them if they had any in stock. Then gave me directions to get there. Explained the parking situation as when going to tesco it took me past the 7pm open car park.

He was so happy the whole time he helped and when I returned was genuinely happy for me that I had got a charger. Such a great experience and level of service.

Highly recommend.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Yorkshire
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

Great staff. Everyone knows what you get at Premier Inns and I stay at many on business. But on vacation visiting family with better half this hotel provided a really good pit stop. Staff really genuine and helpful. Breakfast made to orders it is a smaller Premier Inn. Would definitely stay again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SJDYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brentwood, United Kingdom
Level Contributor
101 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 bubbles Reviewed 10 July 2014 via mobile

My elderly mother and myself stayed at the Newmarket Premier Inn for five nights recently. My mother is in a wheelchair, so we stayed in the large twin with wet room.

Our location was third floor, which was absolutely fine as the lift goes straight to -1 and the wheelchair access door. Very easy access from this point, or just through the Ormonde ground floor restaurant.

The room was very large, and the usual Premier Inn comforts. The TV was slightly on the small side in my opinion, and subsequently the sound slightly 'tinny' as the TV was built into the wall fixture. A small point though.

Point also to note for all hotels with a disabled wet room, a wall seat with an open shower is much more preferable than just an elongated bath.

Staff were very helpful and always available, and the adjoining Ormonde restaurant was above average with an excellent cooked-to-order (rather than hot buffet) breakfast or Continental of a morning. Superb.

Location couldn't be better - right in the centre of town, next to the high street and The Guineas Centre. No taxi required! Only major drawback is car parking, or even just drop off/ pick up. Basically very limited, but check with reception.

Recommended.

Stayed July 2014
Helpful?
1 Thank Funkhauser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
1 review
5 of 5 bubbles Reviewed 7 July 2014

We were visiting the open days at Cambridge and this hotel was an excellent cheap option when we found budget options in Cambridge all full. Quiet, very conveniently positioned, and an easy drive to the park and ride.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Newmarket Hotel

Property: Premier Inn Newmarket Hotel
Address: Fred Archer Way, Newmarket CB8 8NY, England
Region: United Kingdom > England > East Anglia > Suffolk > Newmarket
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Newmarket
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Newmarket Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
A thoroughbred hotel just two miles down the road from the thrills of Newmarket Racecourses ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Newmarket Hotel Suffolk

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