We arrived late afternoon on a Friday and stayed in garden room 3 (which overlooked a shed full of rubbish rather than the garden). The room was clean and a good size, especially the bathroom which had a large shower, but the bed wasn't particularly comfortable and could do with replacing. The walls between us and the room next door were very thin and we could hear every word from our neighbours. But looking at the inside of the hotel, we were glad we had a garden room. We didn't think the room was worth £100 but it served a purpose (Newmarket Evening Races). The young chap who was behind the bar when we arrived could seriously do with some tips on customer service. The service from the morning staff was great though. A warm welcome for breakfast and the breakfast was very good. When we checked out we were not asked whether we'd had a good/comfortable stay.
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- Also Known As:
- Rosery Country House Hotel Newmarket, Suffolk