Amazing Elizabethan property in beautiful setting. We were on a weekend package which included a delicious dinner on Saturday night (including chocolates and petit fours with coffee) help yourself cream tea and a full cooked breakfast all for £215 for 2 of us - good value. The next night was £165 for the room alone. The room itself was pleasant with dual aspect - but see more below
- the superior room was just about ok size wise - room to walk around the bed but not much more. (Peeking into other rooms they were tiny - and in some cases the bed was actually pushed against the wall)
- our bathroom was very poor - circa 1980 with a plastic bath and cheaply fitted (but our friends' bathroom was more modern)
- virtually no goodies in the way of shampoos etc - 2 very small bottles (not replaced when used on the first night)
- tea/coffee etc in the room with a good selection of teas etc but again not replenished after the first night
- there was a stray dress left in our wardrobe which clearly hadn't been checked following the previous departure
- door lock didn't work properly
- breakfast was rather disappointing all round. The buffet was very sparse, we were told there was no earl grey tea and we had to remind them we were there in order to take our order
- swimming pool in the courtyard complex opposite was very nice but the changing rooms were pretty poor - more like school changing rooms with very poor facilities
- beauty salon - very nice beautician but again rather cramped and tatty room
- found ourselves locked out on our return on Sat night notwithstanding we returned before midnight as requested and had to stand outside in the rain whilst knocking repeatedly on the front door
- check out invoice included an item for £33 listed as "Mains" whereas the dinner had been part of the package - and was removed when we queried it
- And everywhere we went there were laminated signs telling us what we couldn't do!!
- we weren't allowed to close the curtains in our bedroom - why not?
- we were only allowed one towel in the spa - and were told that if we wanted to reuse it we should take it back to dry it in our room!!
- and when we checked out our invoice was stamped - not with a hope you enjoyed your stay message - but to ask us whether we had returned our key!
So overall whilst we enjoyed our stay and didn't think it was bad value for money we were left with the slight impression that we were treated as children - and there is certainly a need for an ongoing programme of investment
But overall the hotel was very busy - including lots of locals coming in for Sunday lunch - so clearly they are doing something right - and overall we had a pleasant stay
- Official Description (provided by the hotel):
- Beautiful four-star luxury hotel and spa offering an ideal base to explore the county of Suffolk - from the local Suffolk coast featuring popular destinations such as Southwold and Aldeburgh to Constable country visiting villages such as Flatford and Dedham. Steeped in history, the magnificent red brick Tudor building is over 500 years old and is complemented by the modern facilities of the newly refurbished Seckford Spa, adjacent to the main hotel building. Perfect for business or pleasure, the hotel is also a wonderful Suffolk wedding venue with acres of beautiful grounds and a lake. ... more less
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- Also Known As:
- Seckford Hall Woodbridge, Suffolk
- Seckford Hall Hotel Woodbridge