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All reviews tesco express car park place to sleep family room vending machine basic hotel room was clean and comfortable extra towels dorking town centre main road first floor an overnight stay sized room good nights sleep reception staff one night stay plenty of parking
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Reviewed 21 June 2018

Really was 20 minutes from Gatwick on a straight road there (I usually get lost when tired from flying to the U.K.), was on the main road so easy to find and had a mini Tesco's next door with wine in their fridge! Was woken at 06.00 by te traffic - but my body clock was 2 hours ahead. Only concern which I forgot to say on the T.L. survey, was surprised there was no security control re access to the stairs.

  • Stayed: June 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank happysmileyladyinred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2018

I booked this room in March and when I got to reception I was told they have no room, I was than given a room with a broken toilet seat and when I lifted the quilt 2 insects were in there, I have the photos to prove it. When I complained to reception the next day, I was offered a half price room next time I book.

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank coxyido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Shaf from the Social Media Team at Travelodge Dorking, responded to this reviewResponded 22 June 2018

Thank you for submitting your review of our Dorking Travelodge.

We're so sorry to hear about your recent experience and would like to hear more about your stay.

May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel.

Thank you again for posting your comments and we hope to hear from you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

Stay here for a night for friend birthday party in Denbies,nice little hotel with great friendly staff,they were amazing.What I need its a bed to put my head and that’s what I have a good comfortable bed.i must admit the hotel it’s a little bit old and some refurbish but for one night do the job.The receptionist here are more then happy to help with everything,they arrange the cab for us and they make sure we will have second bed in the room as at the last moment one of my friend decide to sleep in hotel after party rather then back home.thank you very much

Room Tip: We have family room with bath and this was on the back of the building
Stayed: June 2018, travelled with friends
Review collected in partnership with this hotel
Thank blendarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

Stayed here for one night on 17/06/18. Friendly receptionist booked me in quickly and efficiently. Room (double) was on first floor at the back of the building furthest away from the Tesco next door and was clean, quiet and with a really comfy bed - slept really well. It’s a no frills place as you would expect for the very reasonable price paid. Everything in the room worked as it should and I was able to park for free outside. No complaints at all, really enjoyed my stay. Thanks to all at Dorking Travelodge.

Stayed: June 2018, travelled solo
Thank PaulE1763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

Friendly staff. The manager let us in after an early morning arrival at Heathrow. POSITIVES :comfortable bed, hot shower. Walking distance to train to Southampton and downtown Dorking. The cleaning person let us enough trash and change towels without coming in. Quiet and curtains allowed us to sleep later.
NEGATIVES:We prepaid for breakfast boxes and it was not worth it. No refund. Coffee in room isn't too bad for instant. Shower hot but in need of up dating. Tiny waste bins. Most frustrating was the interNET. My husband got the code but it was only good for his computer. To have a second account you REGISTER A second DEVICE and then put in the email and password of the primary user. WE were here 3 nights. First night the page didnt work although it said I was connected. 2nd day I asked at the desk and they explained I had to cancel the connection and then reenter the details. It kept shutting off mid screen. Finally the next day I got in this morning after several tries. So it has many conveniences and a store next door. It is what it is and is a good first night after a long flight from Gatwick or Heathrow. Near lovely walks like Box Hill. Charming town

Stayed: June 2018, travelled as a couple
Thank Marilyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Ben from the Social Media Team at Travelodge Dorking, responded to this reviewResponded 22 June 2018

Thank you for taking the time to share your experience of your stay at our Dorking Travelodge with us.

We are pleased to learn you found the hotel team to be friendly and your bed was comfortable.

We are sorry to learn you were not happy with the breakfast box and WiFi provided.

Feedback is invaluable and a copy of your comments will be forwarded to the Hotel Manager.

Thank you once again and we do hope you will stay with us in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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