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“Food disappointing.”

Frankie And Benny's
Ranked #204 of 294 Restaurants in Guildford
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 9 August 2014

Frankie and Benny's was a little disappointing. The restaurant is clean, service was friendly, the toilets smell lovely and the menu is very extensive (almost too extensive as it took us a long time to decide what to order). They have a kids menu and the pack that they give out to occupy children while they are waiting was superb. The game kept our three year old occupied until the food was on our table and she was absolutely thrilled with the pack!
So it was a real disappointment when the food came out and really was not that great. The BBQ sauce on my chicken was watery, the vegetables were soggy and the chips were cold. My husband said his sandwiches were o.k. but nothing special. My daughter did wolf down her pizza so she was happy. Ironically, she had been desperate to eat in Sainsbury's cafe before we arrived here, and after the meal I did think that we would have been as happy with the meal there as we were at Frankie and Benny's for half the cost. It is unlikely we will make a return visit.

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1  Thank Mabel29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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271 - 275 of 398 reviews

Reviewed 28 July 2014 via mobile

Large family party visit. Service was beyond slow. Got drinks at the bar rather than waiting to die of thirst at the table.
Cheeseburgers we didn't order kept arriving at the table. Food was below Frankie and Bennys usual standards.
Bill included 2 items we hadn't ordered . Took 20 minutes to get new bill sorted. This led to a parking ticket being received. Don't go to this complex unless you can be out under 3 hours. If you like F&B food received in good time try Aldershot.

Thank TJ-Walks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

My partner and I have dined at Frankie & Benny's more than once. The food is ok, nothing special, and increasingly pricey. The service is appallingly slow! It is also very noisy, and you find yourself shouting across the table. We wont return.

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Thank Hannah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

Too noisy, music ear blowing . Lots of children running about unsupervised, prams in passage wasn't to bad regards food. Staff ok'ish

Thank AndreaBradford0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

Frankie And Benny's took the term 'a leisurely breakfast' to new extremes.

Our breakfast lasted 90 minutes. We ate for approximately 5 of those minutes.

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2  Thank jamesiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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