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“A trip to the toon”

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Kensington House Aparthotel
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A trip to the toon”
4 of 5 bubbles Reviewed 12 June 2014

Overall we thought the apartment was great. Very central, near Jesmond metro station meaning we could leave the car in the Hotel's free car park which was handy.
The apartment itself was clean and had a good standard of decor. It was nice to have the space and option to cook. We liked the thoughtful touches such as the fresh milk and breakfast ingredients. We found the staff to be very pleasant.
The only negative was being woken at 3am by the couple next door having an argument on the landing outside our door for about an hour.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Chloe287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 23 June 2014
Thank you for taking the time to write a review for us we are glad you enjoyed your stay with us whilst visiting the 'Toon'. We have a night porter on duty all night if you had contacted reception he would have dealt with the couple who were arguing we are sorry this marred you stay some what.

We look forward to seeing you again in the future

Kind regards

Gillian Hall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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493 reviews from our community

Traveller rating
    348
    114
    19
    3
    9
See reviews for
167
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49
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
1 review
5 of 5 bubbles Reviewed 10 June 2014

We used this hotel when collecting my son and all his belongings from University - as we were driving from London we needed a really good night's sleep. The bed was very comfortable and the location was perfect. Our apartment was on the ground floor so no stairs and was extremely quiet. We would definitely use the hotel again.

Room Tip: Ground flor better if you have luggage
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Nicola D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 23 June 2014
Thank you for taking the time to write a review for us, we are glad you enjoyed your stay whilst collecting your son and all his belongings, we wish him success in whatever career he chooses and hopefully see you all again one day.

Kind regards

Gillian Hall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 8 June 2014

An excellent location, close to most of the facilities we needed. We enjoyed our stay even though we came to Newcastle for a funeral. The Apartment was well furnished and well provided for, our one bed apartment was good and with the bedroom at the back was quiet.
We were disappointed that the bed in an otherwise excellently appointed apartment was a narrow and hard so our sleep time was not as comfortable as we would have expected for this quality of accommodation. It was also slightly surprising that there was not a lift, our room was on the fourth floor which was a bit of a hike with our bags. Also on the positive side the staff were fantastic and could not have been more helpful or friendly.
Should I have need to visit Newcastle again I would return but would have a conversation re the bed before doing so.

Room Tip: Ask about the beds and choose a room on a lower floor.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Tims_account
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 23 June 2014
Thank you for taking the time to write a review for us, I am sorry you visited us for such a sad occasion, hopefully you will be able to visit us in the future to relax and enjoy the sites, if you ring us direct we can let you know about the different types of apartments and the beds.

Kind regards

Gillian Hall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

The location is excellent, on the outskirts of the city and in the heart of the Jesmond entertainment district. Easy access to Metro and buses, the Kensington is a spacious and modernly furnished home from home for a family or couple looking for a base in Newcastle. As a visiting ex-patriot I was delighted by the staff's attention to service throughout our stay and sincere help when our son had an evening's illness during the trip. The price is affordable and if you want to have a self determined trip it provides a great base for seeing the area and surrounds you with a variety of options for dining and entertainment - check out Firenze a little up and behind Osborne road for great Italian.....

Room Tip: We had a ground floor room with a private sit-out patio which we enjoyed. Noise levels were still ve...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David-Lovekin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 3 June 2014
Thank you for taking the time and writing a lovely review for us, we are glad you enjoyed your stay with us, and we hope your son is fit and well. When we have lovely pleasant guests like yourselves we find it a pleasure to help.

Hopefully we will see you again in the future

Kind regards
Gillian Hall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 30 May 2014

First time staying here, and it was ideal as a group us (5 people) booked 2 x 2 double bedroom suites and they were ideal for what we required.

Close to the bars and restaurants of Jesmond and the city centre.

The apartments themselves were very spacious, clean and ideal for staying in for a weekend. The bedrooms were spacious with comfy beds, the lounge was nice with sofas and full sky package and the kitchen was fully equipped with everything.

I will stay again on my next visit to Newcastle.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrccooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 3 June 2014
Thank you for taking the time to write a review for us. We are glad you enjoyed your stay and really look forward to you returning, please ask for one of our loyalty cards.

Kind regards


Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 May 2014

Friends and I have stayed at the apartments for the last 4 years in a row, we love them. Beautifully appointed, everything you could possibly need. Fantastic location for both Jesmond and town. Can't recommend highly enough

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 28 May 2014
Thank you for taking the time and writing a lovely review for us. We are glad you enjoy staying with us and look forward to seeing you in the future.

Kind regards


Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 14 May 2014

I recently stayed at the Kensington Apartment Hotel as I was meeting up with some university friends for a re-union - it was great for us as we all wanted to be in the same room/apartment and even more so to have the facility of a kitchen. Rooms were all a good size and great that the living room was open plan and had sky tv! Staff were friendly and willing to help where ever possible, great location and parking was available. Would definitely stay here again and would also recommend this hotel to friends and family. The only down side was that WIFI was not free.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jess M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 22 May 2014
Thank you for taking the time and writing a lovely review for us, we are glad you enjoyed your stay, and hopefully will see you again in the future.

Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kensington House Aparthotel

Property: Kensington House Aparthotel
Address: 5 Osbourne Road | Jesmond, Newcastle upon Tyne NE2 2AA, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
#4 Luxury Hotel in Newcastle upon Tyne
#6 Business Hotel in Newcastle upon Tyne
#10 Family Hotel in Newcastle upon Tyne
#10 Romantic Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kensington House Aparthotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
New to 2008, Kensington House Aparthotel is ideally located next to Jesmond Metro Station with easy access to Newcastle Centre and the airport. Set in the exclusive cosmopolitan Jesmond area, Kensington House Apartments offer stylish contemporary accommodation in a great setting. With a wide range of bars and restaurants on the doorstep and the city centre just minutes away, these two bedroom apartments are an ideal base for business and leisure travellers alike. ... more   less 
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Also Known As:
Kensington House Aparthotel Hotel Newcastle Upon Tyne
Kensington Hotel Aparthotel

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