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“Overnight stay”

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Kensington House Aparthotel
Certificate of Excellence
Arbroath, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Overnight stay”
Reviewed 9 July 2014

A friend and I stayed overnight in a 2 bedroom apartment. We were delighted with it.It was easy to find, with attached parking. Rooms nicely finished. Lots of nice bars and restaurants nearby by walking along a pleasant leafy street in a nice area of Newcastle.

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank vjh158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 30 July 2014
Thank you for taking the time and writing a review for us, we are glad you enjoyed your stay with us, hopefully we will see you again in the future.

Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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505 reviews from our community

Traveller rating
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    19
    3
    9
See reviews for
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49
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
Seattle, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2014

Stayed a week. The apartment was large (we had a 2 bedroom, 2 bath unit) with all the comforts of home. The staff was very helpful and accomodating. We had luggage for another couple arriving a day later. The staff took the luggage from our car to their apartment on the third floor. Proximity to the metro was awesome. If you walk down Osbourne road there are a number of good places to eat, grocery store and bank. I highly recommend the Persian restaurant. We liked it so much we ate there twice. I would definitely stay here again. Great value for the money. Thanks to all the staff for being so helpful.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Donna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 30 July 2014
Thank you for taking the time to write such a lovely review we are glad you enjoyed your stay with us. We know you had a long journey and were happy to help.

Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 29 June 2014

Myself and a colleague stay here when working in Newcastle. The staff are very friendly, the rooms are extremely clean and very spacious! I would definitely recommend this place to anybody for work or pleasure!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Isaac100413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 30 July 2014
Thank you for taking the time and writing a review for us, we are happy you enjoy your time with us, we look forward to seeing you all again soon.

Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 25 June 2014

Got a good price and was a great stay , staff very friendly , decor upmarket we stayed in room 51 two bed apartment but only one bathroom bed comfy and had a good night sleep , tv in living room and in one bedroom good choice of Chanel's , we would defiantly stay here again

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 123gigg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 27 June 2014
Thank you for taking the time and writing a review for us, we are glad you enjoyed your stay with us. We have an apartment with a bathroom and ensuite shower, when you visit next time ring reception and they can go through all the options and types of apartment. We look forward to seeing you in the future.

Kind regards

Gillian Hall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartlepool, United Kingdom
2 reviews
Reviewed 23 June 2014

From start to finish my wife and I had a great couple of nights away. The apartment was beautiful, it was like home from home and great value for money. Literally a minute from the metro station so great access into town etc. The welcoming was great from reception, the girl on reception complimented my wifes dress and conversed in general chit chat and showed us round the apartment, a 'warm welcome'. The apartment did get very hot at some points during the day and we had all the windows open, we were on the top floor so this obviously didn't make it any easier. Air-condition wouldn't go a miss but this did not dampen our trip one bit, I was a little disappointed with housekeeping. We were at a wedding at 2:15pm and I bumped into the housekeeper at about 1:30pm and asked if she could do our apartment in 45 mins, she said OK but it was never done. This isn't something that dampened our stay but it something that can be improved on. Checking out was a breeze and the lady on reception was very understanding about me breaking one of the glasses, by accident of course. I would definately go there again, in fact everytime I stay on newcastle from now on I will stay there.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 27 June 2014
Thank you for taking the time to write a review for us, we are glad you enjoyed your stay and everyone was helpful. I will be having a word with housekeeping regarding your comments as this was unacceptable, all members of the team read the reviews which only helps to improve our service to our guests. We look forward to seeing you again in the future.

Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Welwyn, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 June 2014

Conveniently located and near the Metro station, there is also a car park for those driving. Hotel comfortable and friendly staff. The rooms are serviced daily to a very good standard, WiFi very reliable.

Stayed June 2014, travelled on business
Review collected in partnership with this hotel

Helpful?
Thank JohnnyBGood2nite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 24 June 2014
Thank you for taking the time to write a review for us, we are glad you enjoyed your stay with us and look forward to seeing you again in the future

Kind regards

Gillian Hall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 June 2014

I have been on business in Newcastle for the last seven months and during this time, Kensington House became my second home. I was made to feel very welcome by all the staff and the quality of service was excellent throughout my stay. The rooms are serviced daily to a very high standard and the WiFi is very reliable. All staff are extremely helpful and attentive. The location is excellent and one can walk to the train station, the University and the city centre within 30 minutes. I have no hesitation in recommending this aparthotel.

Room Tip: Top floor recommended for quietness
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Pipsy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 23 June 2014
Thank you for your lovely review, it was a pleasure to look after you and on the odd occasion your wife, we wish you the very best in your new roles and house hunting, we hope you keep in touch.

Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kensington House Aparthotel

Property: Kensington House Aparthotel
Address: 5 Osbourne Road | Jesmond, Newcastle upon Tyne NE2 2AA, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
#3 Luxury Hotel in Newcastle upon Tyne
#6 Business Hotel in Newcastle upon Tyne
#10 Family Hotel in Newcastle upon Tyne
#10 Romantic Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kensington House Aparthotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
New to 2008, Kensington House Aparthotel is ideally located next to Jesmond Metro Station with easy access to Newcastle Centre and the airport. Set in the exclusive cosmopolitan Jesmond area, Kensington House Apartments offer stylish contemporary accommodation in a great setting. With a wide range of bars and restaurants on the doorstep and the city centre just minutes away, these two bedroom apartments are an ideal base for business and leisure travellers alike. ... more   less 
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Also Known As:
Kensington House Aparthotel Hotel Newcastle Upon Tyne
Kensington Hotel Aparthotel

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