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“August 2014”

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Kensington House Aparthotel
Certificate of Excellence
Warrington, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“August 2014”
5 of 5 bubbles Reviewed 18 August 2014

This was my fith stay at these apartments. Every time I have stayed it has bed brilliant. This time was no different. Thank you for being a fantastic accommodation. Staff are great too. In a fantastic area clots to restaurants and shops. Just two stops in the tube away from the town centre.

  • Stayed August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank fudge27_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 1 October 2014
Thank you for your review, we are glad you enjoyed your stay with us and are becoming a regular guest we look forward to seeing you again soon.

Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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490 reviews from our community

Traveller rating
    345
    114
    19
    3
    9
See reviews for
166
91
7
49
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
Nottingham
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 August 2014 via mobile

We stayed here for my sisters hen do and found that the location was ideal (can get on the metro to the city centre for £2.60 all day ticket). We drove up and found that parking was free which was an added plus.
You have to pay a £100 cash deposit upon arrival. Reception staff was a little rude as we had not realised that this has to be in cash form. Again throughout the stay I would say that the staff were not friendly but these things don't bother me.
Apartment was nicely furnished and clean with two double bedrooms and ample space for 4.
I would definitely rebook when returning.

Stayed August 2014
Helpful?
Thank Nottinghamuser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 1 October 2014
Thank you for your review, we are glad you enjoyed your stay with us, all bonds are explained to the person who books the accommodation, it is up to them to collect the bond and inform the rest of the group.

Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
München
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 August 2014

It was a nice and beautiful apartment with a really comfortable size and great interieurs. We had a wonderful stay there. We would come again any time. Thank you very much for making our stay so wonderful.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
Thank PrideofSpenger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 1 October 2014
Thank you for your review, we are glad you enjoyed your stay with us, we hope to see you again in the future

Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 13 August 2014

The Kensington House is a great place to stay in Newcastle. Clean, excellent service, good housekeeping and large well equipped apartments. We had a one bedroom, with a neat kitchenette. We were told we had been upgraded so we don't know what the others are like. The only downside is that it's not close to any shops, restaurants or transport. It's not possible to step out and have a meal or pick up some groceries. Other than that we had a marvelous stay.

Room Tip: We had room 63 which was lovely.
See more room tips
  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank shylaboga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 1 October 2014
Thank you for your review, we are glad you enjoyed your stay with us. There is a Tesco and Waitrose within walking distance alternatively a taxi can be booked by reception approx cost £3, there is a metro station across the road which can take you into town one or two stops depending where you would like to be. There is a selection of restaurants and bars within walking distance at the top of Osborne Road, reception can help if guests are not sure of local amenities. We look forward to seeing you again in the future

Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
1 review
5 of 5 bubbles Reviewed 13 August 2014

Myself and three other girls stayed here for 3 nights for a birthday weekend. The staff were very friendly and helpful throughout our whole stay.
The apartment was lovely, exactly what we were looking for, it looks exactly like it does in the pictures. The location isn't central to newcastle, but it's only a short taxi ride away, about 5 minutes, £5 in the taxi.
About a 5/10 minute walk up the street is a selection of shops, bars and restaurants, so if you don't want to get a taxi into newcastle centre there is somewhere to eat/drink close by.
Overall the experience was great and I would definitely stay here again.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TaylorPaterson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 1 October 2014
Thank you for your review, we are glad you enjoyed your stay with us. We look forward to seeing you again in the future.



Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 10 August 2014

We stayed here on Saturday 9th of August, the receptionist was very pleasant and helpful. she informed us we had been upgraded which was a lovely surprise. The service is first class here. The apartment has a luxurious feel, complimentary breakfast supplied, It is very spacious, even had a patio area. The bed was really comfy and my husband said its the best shower he's been in. Very handy if you have kids at University staying the Jesmond area. About 15 minutes walk to Newcastle city centre. Plenty of bars and places to eat nearby. Would definitely stay here again and recommend to friends. You will be given a loyalty card and after nine stays the tenth one is free.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Amanda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 1 October 2014
Thank you for your review, we are glad you enjoyed your stay with us, we do run a loyalty scheme as you described, thank you. We look forward to seeing you again in the future.



Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 9 August 2014 via mobile

My friends and I stayed on the 8th July for 1 night for a graduation night out. We stayed in a Pelham suite. I missed check in as I arrived late but my friend who checked us in said everything went fine and we didn't need to pay the £100 security deposit as there we're only 3 of us staying in the room.

The room smelt fresh on arrival, bedding was soft, plenty of towels, glasses, dishes etc. The room had a few small wear and tear stains and marks but nothing major and it was clean and presentable.

We had a few drinks and watched the music channels on sky, and headed downstairs at 11pm to go out on the town. The night porter called us a taxi and gave us a little card with the apartment address on incase we got lost or split up which was cute.

Had a comfy nights sleep, decent shower and bath. Checkout was quick and easy, the receptionist was very pleasant and couldn't do enough to help make our stay better, she even put a congratulations balloon in our room for my graduation.


The only minor things that weren't to my taste were the storage spaces, instead of having wardrobes there was a cheap shelving unit which looked a bit odd, a standard wardrobe would have given the room a more luxury feel, but other than that it was absolutely fine.

I would stay again definitely, and I travel a lot to high quality hotels around the globe, and this one is a reasonably priced little gem for an affordable budget luxury stay in the heart of Newcastle :)

Hope this helps for people who are unsure of booking.

Stayed August 2014, travelled with friends
Helpful?
Thank AHB23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GillHall, General Manager at Kensington House Aparthotel, responded to this review, 1 October 2014
Thank you for your review, we are glad you enjoyed your stay with us, the wardrobes were specially made and expensive, as guests are usually short stay it makes it easy for them and us to check they haven't left anything behind.



Kind regards

Gillian Hall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kensington House Aparthotel

Property: Kensington House Aparthotel
Address: 5 Osbourne Road | Jesmond, Newcastle upon Tyne NE2 2AA, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
#4 Luxury Hotel in Newcastle upon Tyne
#6 Business Hotel in Newcastle upon Tyne
#10 Family Hotel in Newcastle upon Tyne
#10 Romantic Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kensington House Aparthotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
New to 2008, Kensington House Aparthotel is ideally located next to Jesmond Metro Station with easy access to Newcastle Centre and the airport. Set in the exclusive cosmopolitan Jesmond area, Kensington House Apartments offer stylish contemporary accommodation in a great setting. With a wide range of bars and restaurants on the doorstep and the city centre just minutes away, these two bedroom apartments are an ideal base for business and leisure travellers alike. ... more   less 
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Also Known As:
Kensington House Aparthotel Hotel Newcastle Upon Tyne
Kensington Hotel Aparthotel

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