We booked Due Dieci for for our Christmas night this year after having a relatively fun night last year (mind I have NEVER seen so many Brussel sprouts in my entire life...they must have been on offer somewhere) HOWEVER several weeks after booking we received an email advising us that due to lack of take-up, that night (21st December) was being pulled from their events calendar and that we could have the 15th instead and they would give us a small discount for doing so!
If we had wanted a night out on the 15th, we would have booked that night in the first place but as the 21st was the only night we could all get together, the 15th was no good so I asked for a refund and was told a cheque would be drawn up! I pointed out that as we were now going to have to look elsewhere and make an immediate booking, we wanted cash refund which was eventually agreed to. Interesting that when it was collected no apology for any inconvenience was forthcoming!
We did manage to locate another venue for our night out and have duly booked it. Due Dieci have lost our custom as they could never be trusted in future not to do the same thing, leaving us high and dry a few weeks before Christmas. Very poor show!
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