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“What a let down!” 1 of 5 bubbles
Review of Due Dieci

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Due Dieci
Ranked #730 of 1,243 Restaurants in Newcastle upon Tyne
Cuisines: Italian, Pizza
Dining options: Reservations
Restaurant details
Dining options: Reservations
Newcastle
Level Contributor
139 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 157 helpful votes
“What a let down!”
1 of 5 bubbles Reviewed 27 November 2012

We booked Due Dieci for for our Christmas night this year after having a relatively fun night last year (mind I have NEVER seen so many Brussel sprouts in my entire life...they must have been on offer somewhere) HOWEVER several weeks after booking we received an email advising us that due to lack of take-up, that night (21st December) was being pulled from their events calendar and that we could have the 15th instead and they would give us a small discount for doing so!

If we had wanted a night out on the 15th, we would have booked that night in the first place but as the 21st was the only night we could all get together, the 15th was no good so I asked for a refund and was told a cheque would be drawn up! I pointed out that as we were now going to have to look elsewhere and make an immediate booking, we wanted cash refund which was eventually agreed to. Interesting that when it was collected no apology for any inconvenience was forthcoming!

We did manage to locate another venue for our night out and have duly booked it. Due Dieci have lost our custom as they could never be trusted in future not to do the same thing, leaving us high and dry a few weeks before Christmas. Very poor show!

  • Visited December 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank iwannaliveincalabona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 reviews from our community

Visitor rating
    2
    3
    0
    0
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Newcastle, United Kingdom
Level Contributor
53 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Terrible!!! Would never go back!!!”
1 of 5 bubbles Reviewed 8 January 2012

Should have known from the phone call to book, girl had no idea on phone!!
We were met and shown to our table (only 2 other tables being used).
We waited at the carvery, the chef was talking to people at tables and ignored us, a waitress came and said how the chef likes to talk to people, she could go and get him, but by that time he would probably be back!!!
A guy from kitchen came and carved for us.
The vegetables were cold. When we told the waitress this, she replied yes sometimes when the lids are left off they get cold! (Great ay!!)
The toothless chef then came to apologise for the cold vegetables, calling his staff for not being good enough.
Disgusting.
And one waitress was playing on her mobile phone!!!!

  • Visited January 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
4 Thank vsln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
1 review
“Excellent italian food and best carvery in Newcastle!”
5 of 5 bubbles Reviewed 20 February 2011

We have been several times and had a big family celebration (35 people) there last year - the service was exceptional. The food is excellent, particularly the sunday carvery and our kids love the pizza/pasta option. Extremely good value for money and the staff are great with kids. The only drawbacks are that sometimes there aren't that many other customers so it can lack atmosphere and it is only open on weekends. Otherwise it is one of the best family restaurants in Newcastle.

  • Visited January 2011
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank cdcnewcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northumberland, England
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Place to go if you need gluten free pasta/pizza”
4 of 5 bubbles Reviewed 16 November 2009

We have been going here for some time as my husband can get gluten free pasta & sometimes gluten free pizza. Both my husband & daughter think the mussels are fab.They have various deals on different nights, for example a steak night, buffet night & they do sunday lunches. Happy hour is until 7pm most days I think. Worth giving it a try I think

    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Rugbymam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle Upon tyne
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“what a place to eat”
4 of 5 bubbles Reviewed 30 June 2009

have been going to due dieci for a while now. never had a bad meal yet. the food, the service and the atmosphere are all great. Wish sometimes it was a bit busier. Can honestly say that its one of the best Italian restaurants in the North east.

    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank falcons_fan10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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