I booked this hotel via booking.com and got what I thought was a really good deal, then HDV sent me an e mail asking if I would like a standby upgrade to a suite for an extra £46. They could not guarantee I would get an upgrade, but if I chose to apply for one and one was available I was then contracted to take it. I was lucky and one was available, so I stayed in La Grand Dame suite, and perfect does not even begin to describe it. The bed was 9 feet wide, there was a large comfortable sofa, massive LCD TV with bose surround sound speakers, and on a mezzanine level were 2 roll top baths and a large walk in monsoon shower.
Now on to the thing that makes a Hotel Du Vin stand out from the crowd, the staff, from checking in to checking out they were brilliant, they go out of there way to make you feel special, nothing is too much trouble, and they attend to your every need. First class!
The food and wine list are also outstanding and I loved breakfast which is cooked to order not buffet style, all in all a fantastic overnight stay, and the best value I have ever had for a suite.
I have read reviews were people are complaining about where the hotel is, its on the Quayside so therefore is going to be next to the river, not bang in the center of town, so if it is vital you are slap bang in the center of town, don't stay here!
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- Also Known As:
- Hotel Du Vin And Bistro Newcastle
- Du Vin Hotel